Gratitude - Urban Company

Gratitude - Urban Company


Thank you On Board!
A campaign to show gratitude towards the service providers associated with Urban Company.
Within the campaign, the customers will be asked to post a before and after photo of them with the service provider who visited them, and write their experience and review about them, post it on Instagram and tag Urban Company. The customers with around 5-7 reviews per month for six months will be eligible for a grand discount or to avail few complementary services offered by the brand.
The campaign will help appreciate the person providing services, and it will also benefit the brand as if a consumer is posting 5-7 photos each month, it also implies that he/ she is availing the services those number of times.
Gratitude-Ship!
Another strategy is to make people grateful and to make them offer their gratitude toward service partners is-
While providing service details the company can ask customers to be grateful towards service providers since they have worked so hard to make to you happy and satisfied, even if it is by offering a glass of water to them.
Promoting gratitude towards service providers or Urban Company partner, we can have customer rating system where customers will be rated by the service providers on the basis of their experience with the customers.
On the basis of the customers rating company can provide offers accordingly to customers.

GiftingGratitude!
There are so many instances in our lives where we want to thank someone but due to certain reasons we could not, or we want to thank but we don’t know how to in a different and unique manner-
The strategy is to gift the services provided by Urban Company to someone you are grateful and want to thank.
For this, the customers have to write to the company about their gratitude story and if the story worth it, the company would give offer to the customer on desired service when booked for that particular person.
Customers can write their story with photos(optional) on the company’s blog with all details of that person.

Gratitude - Urban Company
Published:

Gratitude - Urban Company

Building up marketing strategies to reach to customers for The Urban Company and at the same time nourishing a sense of Gratitude in them.

Published: