Gabriella Nelms

GRN of Success

Tampa, FL, USA
I am an innovator and creator. I use my skills in digital marketing, technical writing, creative content development, social media, SMM, SEO, SEM, and project management to create productive communication channels to deliver a consistent message. I like to generate meaningful relationships with clients, vendors, and top executives. My general "can do" attitude, strong organizational and management skills are a win-win situation.

I am an experienced, committed, savvy, results-focused professional.

Work Experience

GRN Of Success

Graphic Designer & Creative Strategist

Provide graphic design & digital marketing consulting services.
January 2012 - Present Florida, United States

SunTrust Banks

Vice President - Cloud Security Advisor

● Responsible for cloud security strategy, architecture, implementation and operations for and delivery projects, by delivering solutions that protect enterprise systems, applications and data, by establishing policies, procedures, practices and tools that prevent unauthorized access, use, disclosure, modification or disruption.
● Conducted complex network penetration tests, security product integration, information security overviews, and other projects.
● Lead the selection, implementation, and maintenance of firewalls, application of security patches, and updates and modifications to security design.
● Researched, tracked and assessed evolving threats and new technologies, solutions, and services.
● Partnered and assisted in the development of strategies and plans for improving Security Architecture, Application Security and Third-Party Vendor Management.
March 2019 - Richmond, Virginia, United States

Citi

Assistant Vice President - Business Information Security Officer

• Lead the coordination of relevant and consistent cyber security risk initiatives and reporting to grow cyber security brand and security awareness, value and credibility with a range of stakeholders, including employees, Center GISOs, Senior Business Leaders, and applicable stakeholders.
• Supported and advocated a sustainable information security risk management program to ensure information risks are identified, assessed, mitigated and controlled.
• Monitored and recommended changes, enhancements or additions to the security controls of business applications enhancing the Information Security profile of the organization's processes.
• Partnered and assisted in the development of strategies and plans for improving both Architecture and application security.
• Developed effective business relations to interpret, translate, advocate information security requirements of the business IS program into technical requirements to keep focus on overall risk and intellectual property protection.
• Managed the communication of security events like security breaches and policies by initiating and coordinating emergency actions to protect the business unit from an imminent loss of information, brand reputation, and customer trust.
• Assisted in the investigation of incidents, and infrastructure units by identifying IS risks and the appropriate controls for development, day-to-day operation, and remediation of non-compliance.
January 2017 - November 2018 Florida, United States

Jabil Circuit

Information Security Communications & Financial Strategist

• Managed Jabil’s Global CyberSecurity Information Assurance (GCIA) $10+ million budget.
• Evaluated cost centers, performed financial analysis, and aligned team roadmap with the annual budget.
• Branded GCIA team capability, IT as a Service, thru communication of its enterprise value to Jabil, its customers, vendors, and partners of its application, software technology, and advanced systems.
• Implemented new cross-channel digital strategies (Web, Video, Email, Newsletter, and Print) for branding the global rollout of the Employee Access EcoSystem, Security as a Service, and other key Information Technology Security projects.
• Created new digital marketing framework (Web, Video, Email, Contests, Presentations, and Print) for rebranding the GCIA Team’s application, software technology, and advanced systems.
• Wrote integrated digital communication plans to generate ROI for internal teams and external partners.
• Coordinated designated projects from beginning to end in Compliance, Audit, License, Policies and Procedures, Identity Access Management, Mobile Device Management, Application Security, Web Security and Internal software.
• Scoped project problem areas, wrote & edited technical and user training documentation to specifications and data requirements, measured project performance and user acceptance, conducted project user testing and training with user interface, provided technical support and reporting.
• Drove project tasks to completion in accordance with the project timeline.
• Lead regular project performance status meetings with key stakeholders to deliver reports and variances.
• Implemented, measured, and analyzed tangible engagement data and soft metrics from Google Analytics and other statistical tools for C-level executives.
June 2014 - September 2016 Florida, United States

Arthur Rutenberg Homes

Sales Marketing Support Coordinator

• Revitalized a 60-year-old brand generating $82 million in revenue using new Ideas and Digital Media Marketing strategies such as developing a mobile app and online branding thru Facebook, Twitter, LinkedIn, etc.
• Designed and tested customers’ online brand experience via social media, blogs, live chat, and website.
• Measured and analyzed Sales, Social Media & SEO efforts using Google Analytics and statistical tools.
• Conducted sales and user training for 32 franchises via in-person boot camps, remote desktop sessions, and monthly webinars.
• Wrote and edited technical documentation for user interface according to specifications and data requirements and sales training documentation.
• Managed the company’s knowledge management thru Share Point and other customer database management tools.
• Provided technical support and general sales support.
April 2012 - February 2014 Florida, United States

Telovations

Special Projects Manager

• Coordinated designated projects from beginning to end in accounting, operations, and sales and marketing for a dynamic telecommunications startup with $5 million in revenue.
• Conducted sales and marketing tracking and research information by collecting, analyzing, and summarizing SEO data and customer trending.
• Ensured accuracy of customer accounts and contract renewals in Salesforce.com.
• Wrote & edited sales documentation to specifications and data requirements.
• Provided sales support by assembling quotations, RFP proposals, slide shows, presentations, product capability booklets.
• Provided technical support as the first point of contact in provisioning process improving order fulfillment.
• Posted, evangelized, and grew company’s buzz through blog, social & charitable activities, and newsletter.
December 2010 - December 2011 Florida, United States

Lovett Miller

Research Manager

• Played a key role as their first point of contact with clients for a bustling venture capital fund that had $175 million under capital.
• Served as liaison and managed relationships with partners, brokers and investors.
• Wrote and edited detailed assessments of client’s business model, capital structure, and financial statements.
• Coordinated designated IT & financial projects.
• Wrote and edited technical and financial documentation to specifications and data requirements.
• Managed daily operations of while driving key finance-related activities and reporting on account reconciliations, AR/AP transactions, and expense management.
• Ensured accuracy of data through maintenance of several bank, investment, and security ledgers, and performed internal audits.
• Wrote and edited policies and procedures for office management and technical support.
August 2007 - December 2010 Florida, United States

Lovett Miller

Executive Assistant

• Fulfilled key administrative and business needs of busy Managing Director, while orchestrating support services for other firm officers.
• Ensured monies owed were both paid and received by analyzing AR/AP for several entities, performed account reconciliations, and managed financial ledgers.
• Served as first point of contact for investors, clients, and top executives.
• Engaged in staff recruitment, interviewing, hiring, and training to optimize success of new employees.
• Managed website and public relations efforts.
• Wrote & edited policies and procedures for office management and technical support.
• Provided technical support and general administrative support.
June 2000 - August 2007 Florida, United States

Education

University Of South Florida

MBA

MGT, FIN, MIS
2007 Tampa, Florida, United States

University Of South Florida

Bachelors of Science

2000 Tampa, Florida, United States

Languages

English (Native),

Skills

Adobe InDesign, Adobe Photoshop, CSS, HTML, Mailchimp, SEM, Web Content, Wordpress, Branding, Mobile App , Project Management, SEO, Social Media, Technical Writing,