About Me
Currently leading a team of 6 UX designers, active in UX, CX, EX, Design Thinking, Lean and Innovation projects. I help companies build delightful experiences, products, and services, deliver real value to customers, ultimately transforming into customer-centered, value-focused enterprises.
Mission
I believe in understanding the viewpoint of customers, employees, and end-users.
I believe in seeking objectivity and facing reality as it is, and not as we wish it was.
I believe in developing empathy and seeing users, employees, and customers as people.
I believe in reversing the paradigm and putt…
Read MoreSkills
Design thinking, lean startup, design sprint, UX design, user research, ethnographic inquiries and more. My background also includes mathematics, statistics, teaching (at Geneva's University and the Swiss Institute of Technology EPFL), professional acting and directing, as well as coaching for publi…
Read MoreMember Since: May 27, 2018