Christopher Taylor

Sr. Product Manager 2 (User Experience Lead) at PayPal

San José, CA, USA
Experience working with software teams on a variety of projects ranging from mobile consumer applications to enterprise class web applications. Experience leading design teams, presenting to top level executives, and promoting a design first culture.

Work Experience


Sr. Product Manager 2 (User Experience Lead) at PayPal

Leads the UX design strategy and implementation for all Core Platform Services within PayPal, including the monitoring, experimentation, and notification platforms. Works collaboratively with multiple product managers and teams to accomplish a consistent user experience across many legacy enterprise systems. Responsible for establishing and maintaining a design system that consists of processes, best practices, and a centralized component library that dramatically increases time to value and consistency. Conducts weekly customer interviews and research in order to make products more efficient and intuitive.
September 2016 - Present California, United States


UX Designer

August 2015 - Present Berwyn, Pennsylvania, United States


UX Designer

-Responsible for research, UX design, visual design, and front-end development including CSS, HTML, jQuery, and Sass.

-Leads client projects from concept to final delivery and utilizes an iterative design process that allows for quick feedback and validation from the users.

-Leads design workshops for user discovery and persona development to enhance the usability of projects.

-Interacts with software development teams on a day to day basis to design and build engaging user experiences for projects that focus on creating more sustainable communities.

-Works with multiple clients to discuss goals, approach, and outcomes for projects.

-Manages design team sprint planning and task delegation.

-Leads a bi-weekly company-wide design meeting.
April 2014 - Present Philadelphia, Pennsylvania, United States

Evolve Controls

Visual Designer

Led the Visual Design for enterprise cloud-based applications:
• Collaborated with UX lead and software engineers on two cloud-based applications.
• Researched and created user persona case studies derived from various user skills
assessments to ensure an optimal user experience.
• Participated in daily scrum meetings with in-office and international team members to
maintain a unified and structured workflow.
• Compiled thorough documentation for front-end development team.
• Contributed to the front-end development by utilizing, CSS, HTML, and LESS technologies.
• Relied on expert knowledge of Photoshop, Illustrator, and InDesign to create design mockups and documentation.
• Utilized Bootstrap framework for front-end development.
• Participated in an Agile Development process and utilized technologies such as Visual Studio, Source Tree, Bit Bucket, and Jira to maintain a structured process.

Led the Visual and UX design for Android tablet application:
• Led the Visual and UX Design from concept to final delivery.
• Created the Information Architecture and wireframes.
• Established a design methodology and framework that could be executed on a 4”, 7”, and 10” tablet, and utilized a common library of views to create a seamless user experience.
• Provided thorough documentation for front-end development team that allowed for reduced development time.
• Designed for Android framework maximizing the use of CSS and minimizing the use of digital assets.
• Relied on expert knowledge of Photoshop, Illustrator, and InDesign to create design mockups and documentation.

Executed the design of company website:
• Conceptualized and executed the re-design of company website.
• Leveraged responsive framework to create an information-driven site that was optimized for various screen sizes and screen densities.
• Collaborated with company leadership on the Information Architecture of the site.
• Relied on expert knowledge of Photoshop and Illustrator to create design mock-ups and visual assets.
• Contributed HTML and CSS skills to develop the site.

Managed company-wide art direction:
• Crafted company-wide strategy for brand usage and style guidelines.
• Created storyboards and art direction for custom slide decks.
• Produced product guides and technical specification documents for new business.

Oversaw office expansion project:
• Led the design, construction, and installation of new interior office architecture.
• Utilized knowledge of 3D technologies to space plan and design office expansion project.
• Developed project budget guidelines and proposals to be presented to company
2013 - Present West Chester, Pennsylvania, United States

InMusic Brands

Interaction Designer

Led the Visual and UX Design for iOS application:
• Led the design of the ion Sound Blast application from concept to final delivery.
• Collaborated with product manager to establish business goals and develop wireframes.
• Worked directly with development team to ensure seamless transition from concept to execution.

Led the re-design of the Sonivox website:
• Conceptualized and executed the complete re-design of the Sonivox website.
• Collaborated with a team of front-end developers to craft a responsive website utilizing the Foundation framework.
• Relied on expert knowledge of Photoshop and Illustrator to create design mock-ups and visual assets.

Led the re-branding initiative for Sonivox:
• Utilized knowledge of typography, color theory, and design to craft a new brand for a leader in the digital music industry.

Developed digital marketing materials:
• Designed multiple email marketing materials and achieved a click-through rate 37% higher than the industry average.
• Collaborated with multiple product owners within the company to create various marketing materials and campaigns.

Led the design of company trade-show booth:
• Led the design of a 4,000 square foot exhibition in Anaheim, California, featuring eight
brands and a budget of over $300,000.
• Worked directly with creative director to establish business goals and creative strategy.
• Directed a team of graphic designers to execute and deliver numerous graphics required for booth.
• Utilized knowledge of 3D technologies to execute the design and specifications for booth construction.
• Worked directly with vendors to ensure a seamless transition from design specifications to final production of the booth.
2012 - 2013 Cumberland, Rhode Island, United States

3C Custom Color Concepts


• Crafted a brand and web presence that allowed the company to garner respect in a new industry.
• Collaborated with company leadership to define and facilitate necessary marketing
• Demonstrated knowledge of Adobe Illustrator and proprietary company technologies to craft products that led to contracts with Virginia Tech, the U.S. Air Force, and the U.S. Marine Corps.
2011 - 2012 Hilton Head Island, South Carolina, United States

Sionic Mobile Corporation

Mobile Designer

• Designed digital floor plans for the top 40 U.S. airports, including the locations of retail, dining, and services.
• Provided final assets along with geo-location data for hundreds of airport merchants.
2010 - 2011 Atlanta, Georgia, United States


Design Consultant

• Established contracts with over 25 clients and executed a wide variety of projects ranging from branding and websites to interactive maps and exhibition design.
• Relied on communication and time management skills to develop strong client relationships.
• Maintained a structured workflow and process, delivering projects on-time and on-budget.
2010 - 2014 United States


Savannah College Of Art And Design (SCAD)

BFA Architecture

Savannah, Georgia, United States


Agile Development, Bit Bucket, JIRA, Less, Source Tree, Visual Studio, 3D Studio Max, Auto CAD, CSS, Dreamweaver, HTML, Illustrator, In Design, Photoshop, Responsive Web Design, Revit, Sketchup, Wireframing,