Chanita Jakrachai

Senior Product Designer

San José, CA, USA
As a Visual & End-to-End Product Designer with experience in healthcare & complex data visualization for SAAS, Learning, and e-commerce platforms, I excel in executing comprehensive products across all platforms for B2B, B2C, Enterprise applications, and SaaS.

Work Experience

Samsung Electronics

Senior Product Design

January 2024 - California, United States

Impossible

Product Design

Impossible is a creative agency specializing in healthcare experience digital space. Our client Roche is pharmaceutical company. The Covid-19 team was formed to handle the pandemic, Covid-19. The apps support all platforms.

Enhance product vision the users’ journey based on customer feedback, market research and research by focusing on the “Our patient journey” platform, which set a strong foundation for projects such as metabolic panels, glucose monitors, and testing for mobile applications.

Established enterprise clients, commercialized in more than 24 countries. Executed user interfaces for point-of-contact workflow iOS, android and test results delivery on all platforms for B2C, B2B, and Enterprise clients.

Localized into 11 languages and supports any citizen without violating privacy laws. Enhanced patient journeys workflows, test results, sharing health records, managing dependents, and performing self-tests. Executed healthcare providers’ paper flow and test status search interface.

Expanded enterprise customers, especially in Australia. Executed home test databases to be reported to the local government. Enhanced portal and data interface outside Roche. Executed patient self-testing configuration interface.

Increased business opportunities for healthcare customers by processing and distributing more than 1 million tests across the globe. Executed mobile user interface for mobile apps and web applications.
June 2020 - California, United States

Juniper Networks

Sr UI/UX Design

Juniper Network develops and markets networking products, hardware, network management software, security products, and software-defined networking, B2B, B2C, SaaS applications.

Executed user research, product strategy, design reviews, A/B Testing & design sprint with the senior researcher. Created Hi-Lo fidelity mockups ui design, mapping user journey, wireframing, and prototyping interaction design, which ensured that the functionalities of troubleshooting network applications were easier to use.

Launched weekly internal and external research with the product team to give product managers and engineers a better understanding of user pain points.
February 2020 - May 2020 California, United States

Cisco Systems

Sr UI/UX Design

Cisco is best known for its networking products. It manufactures and sells networking hardware, telecom equipment, and other IT services and products. B2B, B2C, Saas applications.

Launched a new dashboard and executed interface data-driven design showing how data were aggregated, based on roles. Refined visual assets to deliver complex data into aesthetically pleasing, user-friendly products.

Collaborated with a 30-person team in agile working environment to execute the interface of the onboarding process, design research and how to manage customer data and product features successfully, without an engineer.

Worked with the Director of Engineering, Lead Engineers, information architecture, and Data Science to conduct strategic decisions for future features, based on quantitative research data and industry trends .

Established, and launched vAnalytic’s dashboard and data visualization. Enhanced visuals design library, design systems, style guides, design patterns and data assets.
September 2019 - January 2020 California, United States

Acadental Inc

Sr UI/UX Design

AcaDental is cloud-based examination software for dental education, with 3D images, STL files, videos, and images, available in the cloud for quick creation of a dental quiz or exam.

Launched the first AcaDental Digital website to increase customer knowledge base for B2B, B2C, and Enterprise clients. Conducted quantitative research, competitor analysis, and executed a responsive website.

Enhanced portal and iPad SaaS cloud-based examimation software. Redesigned app interface, prototype, user testing onboarding process, and admin dashboard.

Increased traffic of e-commerce website, ensured its responsiveness and user satisfaction. Prioritized product features, content design, digital products, and product education. Executed all visual assets, user interface, and user journey. Collaborated with 10 person team to product launches.

Established first design libraries for Acadental digital & e-commerce. Developed design, and visual design libraries, branding libraries, design system, style guide, and digital assets.
April 2019 - September 2019 Kansas, United States

Fike

Visual and Experience Design Manager

Fike protects industrial processes around the world from explosions, fires, and pressure-related hazards.

Increased customer traffic and product knowledge in B2B website in 2 weeks of research and design sprint with the marketing team and data science using tableau. Executed marketing materials, design direction, visual 3D assets, storyboards, video productions, and Hi-lo fidelity designs.

Designed and launched internal knowledge material for conferences. Developed white papers, newsletters, design and visual libraries, interaction design and enhanced brand guidelines.
December 2017 - April 2019 Kansas, United States

Civic Plus

Senior Web Interface and Visual Designer

CivicPlus is a software platform that powers and empowers the public sector with technology that boosts efficiency and resident satisfaction.

Received the 2017 First Place Award for Excellence in Communication from NC City and its County web design showcasing the ability in visual and interface design.

Conducted user research with Art Director. Executed wireframes and Hi-fidelity mockups, set up a responsive design site with Front-end Engineers, and tested for ADA compliance.
December 2013 - November 2017 Kansas, United States

Education

Central Saint Martins College Of Art And Design

BA Product design

September 1997 - July 2000 London, United Kingdom

Languages

English (Fluent),
Thai (Native),

Skills

Adobe CS, Andriod, Branding, Figma, InVision, IOS, Principle Design, SaaS, Sketch, User Experience, Web Design, Zeplin,