I was responsible for planning, executing, summarizing, and reporting user testing for Meebo publisher products. Responsibilities included:

* Generative research - Collaborative design sessions, persona and scenario generation.
* Iterative research - Usability sessions for Meebo bar recommendations product and Meebo bar sign up flows.
* Suggestion forum management - Tracking, responding, and reporting on suggestions in Meebo’s suggestion forums at forum.meebo.com.
* Creating and revising wireframes using Omnigraffle to use for low fidelity user testing and to rapidly develop and iterate on ideas internally.

Was one of several small teams at Meebo who were able to put aside their regular job responsibilities to do a deep exploration and ideation on a vision of the future for Meebo. Our team created a product design for the Meebo React button, allowing users to share their thoughts about content on the web with increased nuance and ease. Responsibilities included:

* Creating and describing the user journey from newbie to regular user to expert user.
* Creating wireframes for the web and mobile versions of the product.
* Testing the concept with users - this consisted primarily of guerrilla user testing in nearby cafes.

Wrote and edited documentation for Meebo end user and publisher customers. Products documented include Meebo Messenger, the Meebo Bar, Meebo Notifier, the Meebo iPhone, Android, and Blackberry Apps, and the Meebo Interest Graph product. Also provided support to Meebo's small publisher and blog customers who were integrating the Meebo bar and monitored Meebo's user suggestion forums at forum.meebo.com.

Continued programming responsibilities for San Francisco cable channels 29 and 76 after the contract to manage those channels was awarded to the Bay Area Video Coalition. Starting in October responsibilities expanded to include reception and management of the front desk area, as well as assisting producers with the use of station equipment including studios and Final Cut Pro editing suites.

Programmed 2 channels of discrete programming shown on 3 cable networks in the city of San Francisco and streamed live on the Internet. Oversaw transition from a tape-based Synergy playback system to an all-digital Telvue playback server.

Responsibilities included planning, creating, editing, and maintaining documentation for Echelon’s LonWorks tools and products. Projects included:

LNS – an object-oriented API.
LonMaker – a Microsoft Visio based LonWorks installation tool.
NodeBuilder – a LonWorks device development tool.
i.LON Products – Web-based control devices for LonWorks networks.

Documentation included printed manuals as well as context-sensitive help created using Microsoft Word, RoboHelp, MacroMedia Dreamweaver, and Adobe Acrobat.

Classes in:
Machine Structures
Object-oriented Design
The Structure of Computer Programs
Data Structures