Carolyn Parker
Parker+Creative
Cincinnati, OH, USA
513.266.1212
cparkermedia.com
Carolyn Parker is recognized for her ability to develop integrated communications linked to business strategy and to effectively lead teams through implementation.
She enjoys mentoring and managing projects, effecting change along with the way when it is indicated as potential/real added business value. She brings calm strength and innovation - without arrogance - to any team in which she is fortunate to be included.
She enjoys mentoring and managing projects, effecting change along with the way when it is indicated as potential/real added business value. She brings calm strength and innovation - without arrogance - to any team in which she is fortunate to be included.
Work Experience
Parker+Creative
Communication Arts
Personal projects include fine art photography, digital illustration, and creative writing, and online blogging.
July 2015
- Present
Cincinnati, Ohio, United States
Vantiv
Channel Market Specialist
Go-to-Market consultant through Insight Global.
December 2016
- Present
Mason, Ohio, United States
Vantiv
Communications Consultant
8600 Governors Hill Drive, Mason, OH 45249
Six-month contract with Insight Global on site at Vantiv. Anna New, Account Executive, 513.578.6900
_Within Agile environment at Vantiv, expedites various requests including migration of merchants and financial institutions from legacy payment system to the new Vantiv iQ
_Proactive activities include developing production database to process bug reports and enhancement requests
_Mentors financial institution and merchant customer service leads with continual and effective processing of client requests.
_Analyzes big data and creates process flow documentation for efficient and sustainable backlog refinement.
Six-month contract with Insight Global on site at Vantiv. Anna New, Account Executive, 513.578.6900
_Within Agile environment at Vantiv, expedites various requests including migration of merchants and financial institutions from legacy payment system to the new Vantiv iQ
_Proactive activities include developing production database to process bug reports and enhancement requests
_Mentors financial institution and merchant customer service leads with continual and effective processing of client requests.
_Analyzes big data and creates process flow documentation for efficient and sustainable backlog refinement.
April 2016
- October 2016
Mason, Ohio, United States
Convergys
Content Strategist Consultant
201 East Fourth Street, Cincinnati, OH 45202
Three-month contract with TEKsystems on site at Convergys HQ. Lori Jerome, Account Executive, 513.719.3950
_Developed strategy and tactics for migrating legacy WordPress Multisite to new Multisite configuration, broadening target user base of 5,000 agents to engage entire Convergys employee base of over 10,000
_Primary stakeholders: Employee Communications Manager, CEO Andrea Ayers, and COO Marge Connelly
Three-month contract with TEKsystems on site at Convergys HQ. Lori Jerome, Account Executive, 513.719.3950
_Developed strategy and tactics for migrating legacy WordPress Multisite to new Multisite configuration, broadening target user base of 5,000 agents to engage entire Convergys employee base of over 10,000
_Primary stakeholders: Employee Communications Manager, CEO Andrea Ayers, and COO Marge Connelly
April 2015
- July 2015
Cincinnati, Ohio, United States
Lockheed Martin Corp
Web Designer Senior
EPA Cincinnati,Andrew W. Breidenbach Environmental Research Center (AWBERC), 26 W. Martin Luther King Drive, Rm 406L, Cincinnati, OH 45268
_Granted Public Trust Security Clearance
_Managed EPA Cincinnati requests for new content design, development, and maintenance for legacy Cincinnati@Work Intranet, One EPA identity migration Intranet and National Service Center for Environmental Publications Internet
_Led project management, change management, LAN / web security vulnerability remediation, and key performance indicators communication process
_Led identity guidelines and development of new Large Format Display communications initiative
_Granted Public Trust Security Clearance
_Managed EPA Cincinnati requests for new content design, development, and maintenance for legacy Cincinnati@Work Intranet, One EPA identity migration Intranet and National Service Center for Environmental Publications Internet
_Led project management, change management, LAN / web security vulnerability remediation, and key performance indicators communication process
_Led identity guidelines and development of new Large Format Display communications initiative
October 2013
- September 2014
Cincinnati, Ohio, United States
RSW/US
Director of Communication + Analytics
6725 Miami Avenue, Cincinnati, OH 45243, 513.559.3101, Mark Sneider, Owner/President
_Led overhaul of value-added email program and client onboarding process
_Provided graphic design for clients and employer, including award-winning RSW/US capabilities brochure
_Developed unified system of customer relationship marketing
_Designed customized email templates and e-newsletters
_Coached new business directors on effective and efficient outbound /demand marketing copywriting
_Developed and applied clients’ communication strategies
_Introduced analytics standards, including automated scorecard / dashboard and comparison-based metrics
_Led overhaul of value-added email program and client onboarding process
_Provided graphic design for clients and employer, including award-winning RSW/US capabilities brochure
_Developed unified system of customer relationship marketing
_Designed customized email templates and e-newsletters
_Coached new business directors on effective and efficient outbound /demand marketing copywriting
_Developed and applied clients’ communication strategies
_Introduced analytics standards, including automated scorecard / dashboard and comparison-based metrics
December 2010
- April 2013
Cincinnati, Ohio, United States
R&R Partners
Senior Interactive Producer
September 2008
- April 2009
Las Vegas, Nevada, United States
Cengage Learning
Web Designer, E-commerce and Technology Solutions
October 2007
- June 2008
Mason, Ohio, United States
Procter & Gamble
Internet Marketing Production Manager
February 2007
- October 2007
Cincinnati, Ohio, United States
Procter & Gamble
Visual Communications Program Manager
October 2004
- February 2007
Cincinnati, Ohio, United States
General Dynamics
Visual Communications Design Specialist Senior
October 2001
- January 2002
Scottsdale, Arizona, United States
Motorola
Visual Communications Design Specialist Senior
Motorola IISG group sold to General Dynamics Decision Solutions.
January 1993
- October 2001
Scottsdale, Arizona, United States
SmartPractice
Promotional Services Manager
Started out freelance and was hired direct about a year and a half afterwards.
March 1990
- May 1994
Phoenix, Arizona, United States
Education
University Of California, Irvine
Master of Fine Arts, Regents Fellowship
Irvine, California, United States
Wright State University
Bachelor of Fine Arts, magna cum laude
Dayton, Ohio, United States
Art Academy Of Cincinnati
Cincinnati, Ohio, United States
Skills
Adobe Creative Suite,
Communication Arts,
Content Governance,
Content Management Systems,
Copywriting,
CSS,
Customer Relationship Management,
Digital Arts,
Editing,
Email Marketing,
Graphic Design,
HTML,
Illustration,
Interaction Design,
Photography,
Program Management,
Project Management,
Responsive Design,
Software As A Service,
User Interface Design,
Web Development,