Jürgen Mantzke

Senior UX Designer

Redmond, WA, USA
Dynamic Product Designer with over 15 years experience in user-centered design. Self-starter with strong Agile project skills around design innovation and process improvements. Adept at applying new technology and Design Thinking to projects to maximize business goals and ROI. Persistent learner with trends and techniques in design and technology.

I've worked in editorial art direction, illustration, corporate branding, web design, software design, advertising, animation and filmmaking.
Specialties: UI design, UX design, wireframes, Adobe Creative Suite, CSS, HTML, SASS, Wordpress, Drupal, Dreamweaver, JavaScript, Angular, Git, D3, SVG, editorial design, digital filmmaking, typography, print production, creative leadership and project management

Work Experience


Senior UX Designer

Started in September 2021 as a contractor.
Converted to FTE in March 2022.
Designing enterprise web applications to serve Boeing customers, both airlines and lessors.
Applying Design Thinking and Design Ops best practices to deliver solutions tailored to qualitative and quantitative findings, as well as business objectives.
Activities include research, testing, wireframes, mockups, prototypes and redlines.
Tools used include Sketch, Azure Dev Ops, InVision and Adobe Creative Cloud.
March 2022 - Seattle, Washington, United States

Alaska Air Group

Lead UX Designer

Design interfaces for web apps supporting pilot and flight attendant scheduling.
Interface designs are informed by frequent workshop activities with pilots and admin.
UI mockups and prototypes are iterated from frequent peer reviews with a larger UX team as well as with product owners and developers.
Quick iteration of high-value business goals which need to meet pilot and flight attendant union requirements.
Responsive design to support web apps optimized for mobile and desktop.
Tools include Sketch, Abstract and Azure Dev Ops.
Designed several tools for pilots and flight attendants to manage vacations, which reduced reliance on documentation and support calls.
February 2020 - Seattle, Washington, United States

CB Richard Ellis

Senior UX Designer

Designed improved and innovative UI solutions to help users work more effectively in managing and closing multi-million-dollar commercial real estate transactions.
Collaborated with a team of UX/UI designers, researchers, FE and BE developers.
Designed user flows, storyboards, wireframes, prototypes and high-fidelity mockups.
Provided direction and support for front-end developers.
Determined and managed micro-interaction specifications.
Improved the user experience of both the web app and mobile app to increase daily active users by 300% since September 2017.
Tools included MacBook Pro, Wacom tablet, Adobe Creative Cloud, Figma, Jira, Google Drive, Zeplin.
September 2017 - February 2020 Washington, United States


UX Designer, V-Dash for Microsoft

I worked with Microsoft Sales and Marketing developing a chatbot. I applied UX best practices to configure a natural language interface (NLI) which would help sales executives get deep insight into prospects faster and more efficiently.
July 2017 - September 2017 Issaquah, Washington, United States

Hitachi Data Systems

UX/UI Designer

Worked in several software development teams for proprietary products. Designed UI assets (wireframes, sitemaps, prototypes, flowcharts) in conceptual design phases. Applied conceptual design assets to build actual product UI in the native environment with HTML, CSS, JavaScript, Git. Created a design pattern library (icons, fonts, branding, colors, UI components) to apply to other Hitachi products. Led several design conferences to initiate design consistency and collaboration across branch offices. Traveled to branch offices in Massachusetts, California, Japan and England to advise and consult software development teams on Hitachi UI/UX best practices and utilize a consistent design pattern library.
March 2012 - April 2017 Bellevue, Washington, United States


UX Designer, contract

Placed as a contractor by Aquent. Collaborated with devs to design the code-named Crescent project, which was eventually integrated into Excel.
March 2011 - December 2011 Redmond, Washington, United States

Enfineitz LLC

Principal and Creative Director

Enfineitz was my own small business I started to handle numerous contract jobs I was receiving after I left a previous job at a publishing company in Englewood, Colorado.
I was responsible for a full spectrum of jobs and duties across multiple industries. It was necessary for me to assume multiple roles with many projects to fill various resource needs, including management and team-building. I initiated eployment of new technologies and work flows to provide innovative solutions. Tasks included application of tried-and-true design principles to achieve project objectives and ROI.
Primary service was magazine art direction. This included all layout and design of both trade and consumer print periodicals. Other services included branding, illustration, motion design, web design and UI/UX.
I also initiated web-based publishing opportunities for many of these clients.
Clients included LORE LLC, American Cowboy Magazine, Yale University, Colorado Health Foundation, Imaging Notes, Wiesner Publishing and Energy Central.
November 2003 - January 2013 Washington, United States


The Art Institute Of Colorado

Associate of Applied Science: Visual Communications

September 1991 - September 1993 Denver, Colorado, United States