Responsible for all creative operations for marketing campaigns and customer accounts to include staff supervision and work production. Directs the activities of subordinates to maintain the agency’s standards of creative excellence, timeliness, and profitability, while achieving the clients’ goals. Resolves functional conflicts through consultations. Be an experienced presenter. Senior-level client contact.

The District General Manager is responsible for leading a geographic district of approximately 17 H&R Block retail tax offices. Recruits and hires seasonal district associates, providing coaching, development, and performance management to direct reports. Manages office leaders and holds them accountable for coaching, development, and performance management of office associates. The District General Manager leads and manages the district by establishing and maintaining sales plans, offices, hiring, training and evaluating district associates. Ensures that policies and procedures are implemented and followed in each supervised office to increase revenues, control expenses and promote client satisfaction through a consistent positive experience. Responsible for accelerating business growth through implementation of business plan, marketing, and identification of growth opportunities. Effectively manages labor to ensure maximum productivity and profitability.