—Partners with product manager and dev lead in making high level strategic decisions and creating experiences for catalog publishing
—Partners with product manager and dev lead to develop internal software in service of producing a catalog
—Identify usability challenges of software and print products and contributes to constructive solutions
—Presents and communicates user feedback, ideas, strategies, and best practices
—Partners with internal users to understand their needs and turn those needs into software
—Plans, coordinates, and moderates routine user testing (remote and in-person)
—Communicates solutions through wires/prototypes
—Contributes to the QA effort for every release

—Designed and executed multi-channel marketing strategies supporting institutional events and priority initiatives
—Lead design of award-winning anniversary microsite
—Redesigned academic department web page template to improve user experience
—Rebuilt the email workflow and scheduling process from the ground up, introduced weekly reporting and analytics
—Lead a complete overhaul of Admissions web pages to allow for an experience custom to each segment
—Managed migration team charged with moving over 500 pages of content to new CMS
—Lead cross-functional teams including a designer, editor, developer, and production staff
—Trained and mentored over 10 graduate students and five junior staff members

—Designed and lead design projects and advertising for major Chicago gallery
—Designer and production editor for Phonebook 3: A Directory of Independent Art Spaces, Programming, and Projects Across the United States
—Designed and launched exhibition essay series
—Designed logo and collateral for Community Supported Art

—Provided marketing and technical support, including web and collateral design and template creation, to more than 600 high-profile financial advisors
—Designed print collateral, digital screens and managed A/V for annual events
—Designed sales campaign collateral and communications
—Designed print membership and support directories
—Trained and managed support staff

Design and Arts Administration