- Collaborating with product and engineering teams to concept and build a new set of tools that will allow any business to create a branded site to sell travel.
- Redesigned the loyalty experience along the shopping path to clearly articulate the benefits of shopping on the site and what users will earn for each booking.
- Improved the cross-sell experience to incentivize users to add more travel products to their bookings.
- Working on reinventing the TAAP product to provide the tools and services that empower over 35k travel agencies in 32 countries to seamlessly book and manage trips for their customers at the best price.
- Collaborate with researchers to build prototypes for testing concepts with users.
- Created a library of component views to expedite the design process, while contributing to the design system.

- Worked in the Monster Government Solutions (B2B) sector designing a flexible and configurable Workforce SaaS product used by state governments to help match job seekers with opportunities, and employers with the right talent.
- Equipped state workers with intuitive tools that promote a focused and efficient workflow to manage large volumes of data and to easily communicate with their colleagues and customers.
- Revamped labeling and navigation scheme, improved the internal search experience, facilitated task completion, and provided intuitive access to content.
- Designed a configurable experience to display automatically distributed work assignments for different system roles, which included a comprehensive table redesign.
- Established a seamless experience allowing users to request document e-signatures from customers and track the approval process.
- Reduced cognitive load by creating a multi-step form experience for long and complex forms.
- Helped establish a solid UX process and design standards within the organization.

- Successfully delivered 3 enterprise UX projects for a cybersecurity company serving fortune 500 companies, working through ambiguity and shifting priorities.
- Increased engagement with one of FireEye’s most important services by creating a reusable template for recurring communications seen by over 200 customers.
- Augmented perceived product value and simplified trialing and onboarding by creating a flexible, reward-based experience.
- Led planning, setup, moderation, and analysis of user testing sessions around product trial concepts with internal security analysts.
- Empowered FireEye’s highest revenue subscription customers with new product features to better manage their assets by re-evaluating user goals and mental models.
- Effectively presented project deliverables to other designers, developers, product managers, directors and, VP’s.

- Improved conversion and retention metrics by reframing onboarding flow into a modular experience.
- Designed seamless experiences for account linking, subscription, and payment for third party integrations.
- Crafted usability test scripts and design tasks, established metrics to evaluate designs and generated requirements that led to new product features.
- Represented design in cross-functional teams of data scientists, business owners, and engineers.
- Created visual assets as part of the brand strategy and crafted user workflows for UI developers and QA within agile sprints.
- Produced a system-wide responsive design solution for a multi-device product experience.

Improved usability by completely re-branding and redesigning the native app and public site according to design heuristics. Tested results with users and made implementation more efficient by creating a style guide and pattern library.

Performed search analysis, card sorting research and a content inventory for the Fidelity International site, implementing designs based on insights.

Was one of the three designers working closely with developers and user researchers to bring to life Matador, an app to convert millennial savers into investors.

Courses taken include Affective Computing, Electronic Commerce, Information Architecture, Structured Systems Analysis and Design, UI Prototyping & Development, Human-Centered Design and Graphic Design for Interactive Systems.

Courses taken include CAD/Solid Modeling, Human Factors, Integrated Product Design, Product Development Lab and User Research.