Self-Employed, small business owner and operator of a graphic design and Large-Format Print Shop.
• As the leader of my own company I have full responsibilities across the entire spectrum of work-flow including: sales, client acquisitions, price quoting, graphic layout and design, in-house printing services, management of sub-contracted work, finishing, production, installations, billing, and customer follow-ups.
• Focused organization on the foundation of leading client engagements, start to finish, to ensure outstanding service and resulting in customer referrals.
• Generated outstanding client satisfaction across a multitude of projects including trade-show graphics, signage, brochures, ads, business cards, flyers, & graphic solutions developed through customer relations.

Recruited to regulate and reposition design department for thriving producer of officially-licensed sports collectibles in the midst of tremendous growth.
• Position expanded and tailored during my hiring process toward responsibilities for direction and overall leadership.
• Lead team in a fast-paced, dynamic environment to expand entire team rosters, limited editions, and specialty promos yielding over 400% monthly profit increase.
• Administered quality control and brand standards across product lines for all graphic elements.
• License management, and daily communication with Major Leagues and Players Associations including NFL, MLB, NHL, NCAA, Minor Leagues, Hall of Fames, CFL, & other global leagues.
• Initiated and improved process and structure in a rapid-growth workplace, through live-document scheduling, progress tracking, to ensure visibility and coordination across all departments.
• Maintained customer service, generated new product development, workload traffic control, staffing, discipline through collaborative interface meetings with all internal divisions and production floor.
• Synchronized constantly changing “Hot Market” retail and web sales demands, due to player trades, signings, and expanding rosters. Improved response time from weeks to days, and even ‘real-time’ drafts.

Grew to become responsible for entirety of company's fabrication, including managing production staff, scheduling and balancing employee workload.
• Drove expansion from local-client company of $150,000/year, to heights of $1.5 Million revenue with national & international accounts such as Staples, Liberty Mutual, PTC, & major medical groups.
• Managed staffs of up to seven simultaneous Graphic Designers & Production employees, establishing solid teams of growing Creatives, through daily production meetings, art-direction, ongoing training, scheduling, hiring, performance reviews, discipline, discharge, and supervised internships.
• Spearheaded strong customer service relationships, with thorough client communication & meetings to generate and evolve visual ideas and solutions that would work best for their needs.
• Instituted and adapted Quality Assurance processes to guarantee customer satisfaction. In the last year and a half yielded outstanding record of only 2 client complaints amongst over 1000 orders.
• Maintained file-prep troubleshooting, preflight, handled equipment maintenance, in-house IT, supply inventory, shipping & receiving.
• Researched and introduced new, innovative materials to our product line and maintained budget for new hardware & software. Collaborated with Sales department and our clients to pinpoint the most effective graphic solutions. Trafficking work-flow and deadlines, balancing demands and resources.

Lab Technician for the leading company in commercial photofinishing. Processed photo jobs in
two very high volume locations. Extensive understanding of lab mechanics, customer relations,
photo development process, preparation of chemicals, and digital photo manipulation. Managerial duties including employee supervision, quality control, training, scheduling,
inventories, and daily paperwork.

Recruited for specialty project developing high-quality, custom interactive television programming. Programmed multiple tier information menus and produced enhanced content for interactive market product similar to the Internet. Designed graphics, logos, icons, and creative text content for resource boxes and menus.

Managed entire graphics department of a thriving photography outfit. Primarily worked with Photoshop and Illustrator in layout, design, and photo manipulation. Designed templates, icons, backgrounds, and maintained a network of computers working simultaneously. Created personalized Sports Packages, posters, calendars, composites, trader cards, plaques, magazine covers for retail sale.
Developed catalogs and brochures for non-sport market sales.
Took part in photo shoots, digitally edited negatives, and processed film.

Worked as an apprentice in preparing and reconstructing corporate identity for current and perspective clients. Assisted in job layout, logo design, creative typography, and packaging design. Clients included Sheaffer Pens, Reebok, Candle Creations, Woodmeister, and others.

B.A. Graphic Design Major
Communications Minor

Cum Laude Honors