For Version 2 of the application I redesigned many of the workflows to reduce redundancy and create a more solid mental model for the users.
Version 3 added new features and workflows for users to manage their support history.
Screens from the latest version. Information design for device monitoring functions was priority. From the Left: the Home screen showing some device monitoring functionality, A device view that has some critical events as well as support functions available, the menu from a devices list showing the different filter options, a global search screen with scoping.
