How frustrating it is when you reach the location and learn that the client is not available. Or you have not brought the tools that were needed to fix the issue. The worst is when you realize that the problem does not match with the description provided by the client on call.
Well, not only are these challenges frustrating, but are extremely expensive as well. These problems directly affect the cost of operations and field teams’ productivity.
What is your take on these scheduling problems?
Improve your scheduling accuracy and service technician utilization by optimizing your scheduling and dispatching processes.
