6 Secret Ways of Using Net Promoter Score
to Drive Business Growth
From customer satisfaction and dissatisfaction to their feedback and pain points, NPS surveys directly or indirectly help you know all these. Here are some of the 6 secret ways of using the Net Promoter Score to take your business and its revenue to the next level-
1. Understand the Prospect’s Expectation
2. Retaining Low-Rating Customers
3. Transform Passive Leads into Advocates
4. Hold onto Your Top Customers (Promoters)
5. Enhance Your Value Proposition
6. Use Net Promoter Score to Build Customer Loyalty
These are the 6 ways that can help a business to scale in the market by using the Net promoter score programs.
