Secure Email, powered by Paubox, is an application that automates the business workflow by safely transferring encrypted emails inside Salesforce. Cloud Maven, Inc., a certified Salesforce ISV Partner and the 2021 Salesforce Partner Innovation Award recipient, has developed this app.  

BPO firms handle sensitive customer data, making email security critical to safeguard their customers' information. Remote employees make it even harder to secure email communications. By implementing email encryption and other security measures, BPO firms can protect against email security threats that can result in data loss and harm the company's reputation and bottom line. 

Cloud Maven, Inc.'s Secure Email: Powered by Paubox provides a solution for BPO firms by allowing employees to send and receive encrypted emails from any Salesforce standard or custom object. The use of TLS 1.2+ protocol and AES 256 encryption ensures the highest level of security for the information in emails. Additionally, the system is HIPAA compliant and HITRUST CSF certified, meaning that it meets industry standards for data protection. 

By using this application, BPO employees can send emails containing sensitive information without needing to use login portals or plugins. By eliminating the need to exchange keys or create passwords, the risk of data breaches or unauthorized access to sensitive information is reduced. The use of dynamic email templates also helps add users to the 'cc' list, streamlining communication processes. Finally, an intuitive dashboard allows employees to track sent and received emails in real-time, providing greater visibility and control over email communications. For a free 30-day trial, this HIPAA Compliant Secure Email app is available on Salesforce AppExchange. If you have any queries, send an email to info@cloudmaveninc.com. Follow Cloud Maven, Inc. on LinkedIn, Twitter, and YouTube to discover more solutions.