A member of the Ohio Pharmacists Association, Marc Sweeney earned a bachelor's degree in pharmacy from Ohio Northern University and a doctorate in pharmacy from Ohio State University. Leveraging his two-decade career in pharmacy education and program management, Dr. Marc Sweeney has served as the CEO of Profero Team, LLC, and worked in clinical pharmacy capacities at various health centers in Ohio.

In May 2022, officials emphasized the need for medically-insured Ohio residents to update their contact information as an integral step to mitigate the risk of losing their insurance. Medicaid is a federal government-sponsored insurance program that serves low-income residents and individuals with disabilities in the United States. Medicaid is administered by the states. In Ohio, roughly 25 percent of adults are Medicaid-insured according to Thecourier.com. Mass loss of coverage due to invalid contact details will most likely have devastating impacts on public health statewide.

Ascertaining that the contact details of a resident correspond with the Medicaid database is partly possible by filing a change of address form with the US Postal Service alone. Sometimes, these details don't find their way to the office. This is one of the problems CareNet navigators have been working to solve. CareNet navigators also guide residents on how to recertify their Medicaid coverage, which is a critical piece of knowledge since the COVID-19 pandemic has already begun to wane, enabling Medicaid recertification. Officials advised state residents to login to Benefits.ohio.org to keep abreast with the mailing of paperwork.