Nathan Roberton
Senior UX Designer
Seattle, WA, USA
206-331-1073
nathanroberton.com
During 20+ years working in the field of UX and product design, I have built a strong track record of developing key consumer facing products and guiding revenue-generating design projects from ideation to market ready product. From working full-time for multiple Fortune 500 companies to leading freelance business, I gained extensive knowledge of industry best practices and gained progressive experience designing projects in dynamic, fast-paced environments.
In addition to deep industry knowledge, I have intentionally developed strong communication skills which I leverage to deliver engaging presentations, inspire peers, and influence senior management. This skill set coupled with my technical background enables me to directly impact the productivity of the organizations I work with by enhancing daily workflows in ways that increase innovation and team cohesion.
I have a lifelong passion for cutting edge technology and learning industry best practices and thus welcome inquiries related to networking and professional development opportunities in the design field.
In addition to deep industry knowledge, I have intentionally developed strong communication skills which I leverage to deliver engaging presentations, inspire peers, and influence senior management. This skill set coupled with my technical background enables me to directly impact the productivity of the organizations I work with by enhancing daily workflows in ways that increase innovation and team cohesion.
I have a lifelong passion for cutting edge technology and learning industry best practices and thus welcome inquiries related to networking and professional development opportunities in the design field.
Work Experience
Capital One Financial
Principal Product Designer
At Capital One, I manage the entire life-cycle of high-profile product design and innovation products. I conduct comprehensive market and consumer research to develop data-driven recommendations to improve user engagement and product growth. I also conceptualize and lead internal events such as Google Ventures-style design sprints, user studies, and hack-a-thons, to share knowledge and best practices across teams.
Recent accomplishments at Capital One include:
● Lobbied executive team and key stakeholders to implement conversational UI for a major company initiative; design was ultimately incorporated into Eno product offering.
● Proactively planned events and training aimed at retaining key staff and improving overall morale of the team.
● Acted as team lead and collaborated with cross-functional project teams to incubate, test, and analyze product designs. Presented results and recommended product strategies to executive leadership.
Recent accomplishments at Capital One include:
● Lobbied executive team and key stakeholders to implement conversational UI for a major company initiative; design was ultimately incorporated into Eno product offering.
● Proactively planned events and training aimed at retaining key staff and improving overall morale of the team.
● Acted as team lead and collaborated with cross-functional project teams to incubate, test, and analyze product designs. Presented results and recommended product strategies to executive leadership.
September 2016
- Present
Seattle, Washington, United States
Amazon.com
Senior UX Designer
During four years at Amazon as a UX Designer, I held direct responsibility for UX design enhancements for Author Pages, Write On by Kindle, Kindle First on eInk, Author Central, and Apub.com as well as contributed to GoodReads on Kindle and Kindle Scout. In this position, I was tasked with incubating ideas for patents and completing patent filing process. Additionally, I conducted design thinking workshops, user interviews, and user testing.
Key achievements from this position include:
● Conceptualized and built internal secure prototyping tool which was subsequently rolled out across the enterprise.
● Increased purchase conversion rate by 80% for My Author’s Pages by designing and strategically placing button that allowed interested users to sign up for product release updates.
● Created designs that were leveraged during the negotiation process for GoodReads.
Key achievements from this position include:
● Conceptualized and built internal secure prototyping tool which was subsequently rolled out across the enterprise.
● Increased purchase conversion rate by 80% for My Author’s Pages by designing and strategically placing button that allowed interested users to sign up for product release updates.
● Created designs that were leveraged during the negotiation process for GoodReads.
September 2012
- September 2016
Washington, United States
Remitly
Senior UX Designer
At Remitly, I was charged with creating, designing, and leading project plan to build remittance site under strict time constraints. I oversaw online and in-person usability studies and used findings to inform product improvement decisions. Additionally, I hired and managed outside talent for key brand initiative.
Select accomplishments from this role include:
● Key architect of creative processes that resulted in the company’s name and brand strategies.
● Realigned team productivity and workflows through wireframes and comps.
Select accomplishments from this role include:
● Key architect of creative processes that resulted in the company’s name and brand strategies.
● Realigned team productivity and workflows through wireframes and comps.
January 2012
- September 2012
Washington, United States
Microsoft
UX Designer
As a UX Designer at Microsoft Research, I managed the UX design and product development process from ideation to full prototypes.
Key achievements from my tenure in this role include:
● Conceived and developed production code for Bing Plans, Kodu site, and Fuse Labs site.
● Led ideation process for new social experiences including SOCL and Dotastic.
Key achievements from my tenure in this role include:
● Conceived and developed production code for Bing Plans, Kodu site, and Fuse Labs site.
● Led ideation process for new social experiences including SOCL and Dotastic.
November 2008
- January 2012
Washington, United States
Artefact
UX Designer
Invented next generation experiences in competitive Design Agency.
• Ran User Research activities for clients.
• Facilitated workshops.
• Developed prototypes.
• Storyboarded and visualized new interactions.
• Won and managed new clients.
• Managed projects and contractor resources.
• Clients included: Apple, Microsoft, Intel, and HTC
• Ran User Research activities for clients.
• Facilitated workshops.
• Developed prototypes.
• Storyboarded and visualized new interactions.
• Won and managed new clients.
• Managed projects and contractor resources.
• Clients included: Apple, Microsoft, Intel, and HTC
May 2006
- October 2008
Washington, United States
Microsoft
UX Designer/Prototyper (Contracting through Filter Talent)
Conceptualized and rapidly visualized products for the Hardware Experience Group and Emerging Markets Group in Windows. Accomplishments included:
• Synthesizing User Study results and Ethnographic Research into design
• Developed prototypes supporting international UX Studies
• Providing creative direction and project management to other contractors
• Documenting ideas for patenting process (named on patents awarded)
Developed prototypes to support validation testing of the Xbox 360 for the initial product launch. Accomplishments included:
• Enabling local and international studies for Dashboard UI
• Prototyping Xbox 360 vision configuration UI for testing
• Prototyping in-store KIOSK
• Providing heuristic review and making recommendations for improvements
• Producing 3D visualizations and animation
• Synthesizing User Study results and Ethnographic Research into design
• Developed prototypes supporting international UX Studies
• Providing creative direction and project management to other contractors
• Documenting ideas for patenting process (named on patents awarded)
Developed prototypes to support validation testing of the Xbox 360 for the initial product launch. Accomplishments included:
• Enabling local and international studies for Dashboard UI
• Prototyping Xbox 360 vision configuration UI for testing
• Prototyping in-store KIOSK
• Providing heuristic review and making recommendations for improvements
• Producing 3D visualizations and animation
February 2005
- May 2006
Washington, United States
RealNetworks
Designer/Web Software Development Engineer
Supported sales and execution of multi-million dollar projects as a part of the RealNetworks Professional Services team by creating demos and product UX. Accomplishments included:
• Conceptualizing and prototyping new offerings
• Designing and developing web applications for clients
• Documenting product functionality
• Shipping set-top and mobile device UX
Clients included:
• Hewlett Packard
• Sprint
• Nokia
• Time Warner’s RoadRunner
• BBC
• Vodofone UK
• Paramount
• Conceptualizing and prototyping new offerings
• Designing and developing web applications for clients
• Documenting product functionality
• Shipping set-top and mobile device UX
Clients included:
• Hewlett Packard
• Sprint
• Nokia
• Time Warner’s RoadRunner
• BBC
• Vodofone UK
• Paramount
November 1999
- February 2004
Washington, United States
Innate Media
Sole Proprietor
Conceptualized, designed, and developed apps that are currently available in the Windows Phone Marketplace. Previous accomplishments included:
• Developing software and web prototypes for clients
• Drawing storyboards illustrating high-level customer experience
• Providing animation, art direction, and visual design services
Clients included:
• General Electric
• UNICEF
• Humane Society
• Microsoft
• RealNetworks
• The United States Pentagon
• Developing software and web prototypes for clients
• Drawing storyboards illustrating high-level customer experience
• Providing animation, art direction, and visual design services
Clients included:
• General Electric
• UNICEF
• Humane Society
• Microsoft
• RealNetworks
• The United States Pentagon
April 1997
-
Washington, United States
Skills
Autodesk Maya,
C#,
CSS,
Expression Blend,
HTML,
Ideation,
JavaScript,
Jquery,
Mobile Devices,
Rapid Prototyping,
Software Design,
Software Development,
Storyboarding,
User Experience,
User Experience Design,
User Research ,
User-centered Design,
UX Design,
Wireframes,