Active management of the Creative Services department, including design, copywriting, and editing. Provide guidance and manage the timely completion of projects on budget, delivering a quality product that meets creative vision. Cross-departmental collaboration, resolving challenges in workflow, ideating and innovating products and processes that increase revenue streams or improve quality of life. Mentor team members and facilitate their professional growth. Lead branding discussions and client presentations. Gather feedback and solve conflicts that threaten client satisfaction. Develop corporate brand collateral for critical events.

Operation of the Web Development Team. Mitigating technology challenges, supporting a growth-orientated work environment, and driving productivity. Development of product and process innovation. Project communication, workflow, quality, and profitability. Support the seamless integration between the team and the rest of the organization by unifying client needs with technology products. Produce clean, compliant, fully-functioning websites, observing best practices in creating fluid and responsive, technical SEO, and pixel-perfect compositions.

Aid in the transition of the business to new ownership, including creating and providing documentation of accounts and processes and transfer of client information. Leverage existing knowledge and relationships with clients to direct and lead design and development projects and continue to grow and maintain business.

Coordinate project development timelines, budgets, and priorities. Assist with project estimating and team assignments. Take the lead on choosing technology choices and building up a base system for usage on typical sites. Set up and maintain version control system for multiple environments, platforms, and systems in the office. Assist in training junior developers to improve skills by way of review and constructive, affirming critiques.

Design and develop custom Nexternal, Big Commerce, WordPress, Shopify, Constant Contact, Mail Chimp, Campaign Monitor, and Marketo templates.