Ross Chapman

Product design lead

Southampton, United Kingdom
I am a dynamic and creative User Experience and UI designer with over eight years experience of working with international brands in a fast paced collaborative environment. As a hands on individual, I’m passionate about creating simple and usable user interfaces that are useful and ultimately delight users.

I work through the full UX lifecycle from research to design and testing all elements of a user-centred design process to create innovative cross platform experiences that deliver engagement.

I enjoy learning new skills as well as playing an active part in the design community, having recently started a user experience discussion group in London.

Work Experience

Etch

Product designer

I'm the product design lead at user experience agency Etch. Core skills include combining digital strategy, UX and design to help clients think beyond the ordinary.

Based in the Digital Products team, I work with industry leaders in a very client facing role. Often, I spends time on site with the client, building a close-knit relationship that helps me gain a true understanding of the business needs. Ultimately this enables me to deliver truly great user experiences.

In addition to project work, I help shape the UX and Strategy in the department, manage and mentor other product designers, and I play a major role in business development.
June 2017 -

Wiggle

Senior User Experience Designer

As the Senior UX designer, Ross is responsible for developing the user experience of the Wiggle website across all customer contact points. He defines the usability and interaction strategy; proposing solutions that promote user needs but that take into account business goals and technical capabilities.
October 2015 - June 2017 Portsmouth, United Kingdom

Ericsson

User Experience Designer

Part of the UX team driving and communicating a vision for the user experience of broadcast television products.
February 2014 - October 2015 United Kingdom

Hult International Business School

Lead User Experience Designer

I play a critical role in defining and building the next-generation of web services and improving the way that people learn and interact with technology at Hult. Primarily, I produce detailed wireframes, conduct user research and design the product experience.
October 2012 - February 2014 London, United Kingdom

Skysoclear

Partner and Designer

Designing and developing websites, crafting iPhone apps and creating videos for brands directly or with agencies, for University of Oxford, ISWAI, UK Cycling Events and Clearhead Media.
June 2008 - September 2012 Southampton, United Kingdom

Connected Pictures

New Media, Post Production and I.T. Specialist

Web design and development, print design and I.T. support to a busy broadcast & corporate production house. Clients include Levi’s, LexisNexis, Channel 4 and ArcelorMittal.
June 2008 - May 2008 London, United Kingdom

ITV

Digital Video Editor

Responsible for shooting and editing short-form video for online, mobile and broadcast behind red button. Shows include Coronation Street Interactive and I’m A Celebrity Get Me Out Of Here.
October 2006 - December 2007 London, United Kingdom

Que Pasa Communications

Digital Video Editor

Short-form editing and encoding TV clips into multiple formats for mobile and multi-platform use. Projects include an in store film for Virgin Shops, V Festival Coverage and Channel 4 Mobile content.
November 2005 - September 2006 London, United Kingdom

Education

Southampton Solent University

BA (Hons.) Media with Cultural Studies

2002 - 2005 Southampton, United Kingdom

Skills

Adobe Photoshop, Agile, CSS, Google Analytics, HTML, Jira , UI Design , User Experience Design,