Currently assisting a startup in beta stage with mapping the user experience for all customer segments. Also providing consulting on customer facing messaging to offer guidance and support with the holistic experience on the platform.

About the company: "UFOstart is a product of Globumbus, the new Silicon Valley and Berlin based venture from the German founders of zanox. We believe passionately in the innovative power of the entrepreneur, and offer infrastructure to empower anyone with a great idea to set up, grow and manage a new company in the fastest and most scalable way."

Supported a global research project to explore opportunities for touchpoints that support a patients' journey through medication treatment.

Facilitated service design focused club meetings to form a community and share knowledge amongst like-minded students.

Hosted the Global Service Jam in downtown Savannah, GA. Where 20-30 students, faculty and professionals developed an entire service concept in 48 hours.

Check out the project results: http://planet.globalservicejam.org/gsj12/project/1897

Researched an existing ecology and marketing communications within the university to prospective students. Collaborated with SCAD Admissions to apply research to the design of a new digital platform for prospective students to explore the SCAD community.

Developed and conceptualized possible applications for new 3M capacitive feedback technology through the exploration of a gesture library that facilitates collaboration amongst users.

Acted with a team of Service Design students to help JCB North America increase sales, establish recognition and build customer loyalty through means of researching and discovering design opportunities for the factory tour experience.

-Designed a logo for a service that donates money to
children with specific brain conditions, in need of surgery.

Designed a system of touchpoints within the pre-interest service phase of becoming a member of a co-working space.

Concentration in Service Design with a foundation in Industrial Design, Graphic Design and Interaction Design