• Location: NC, USA
• URL: http://www.joetennis.com
• Twitter: @joetennis

• User Experience Strategy
• Product Design
• Interaction Design

I design interactive products which dominate the market. Whether for Mobile or web, on every project I touch I aspire for nothing short of creating experiences that are a joy to use, save people time and increase sales and service conversions and maximize customer retention.

I help companies to prioritize where to allocate their resources with regard to customer experience of their electronic sales and service channels.

Combining Operational Effectiveness, Design Thinking and Strategic Planning I work with executive leaders to build a set of goals and tasks that optimize the return on investment of their electronic product budgets.

By finding a solution that meets business objectives while meeting customers needs, I have a long track record of successfully launched interactive applications, kiosks and Web sites with innovative personalization strategies for clients including Bank of America, Digitoy Entertainment, Ziff-Davis Publishing, Nokia, The U.S. Department of Energy, Charles Schwab, WR Hambrecht + Co. and Wells Fargo Bank.

• LinkedIn Profile

• LinkedIn

Design, Innovation, strategy, strategic planning, information architechture, Interface Design, Usability, Social Media, Social spaces, Business Goals, Efficiancy, Protoyping, Simulation, 6-sigma, Disruptive Innovation, Disruption, Operational Efficiancy, Design Process, Design Thinking, User Centerd Design, User Experience, Social Psychology, Group Dynamics, Blogging, Cognitive Psychology, Usability Testing, Heuristic Evaluation, Ethnographic Research, Customer Satisfaction, Ethnography, RIA, Rich Internet Application

• http://be.net/joetennis
• http://be.net/joetennis/frame

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• Member Since: 02/14/2011