- This project analyzes the environment and interaction of riders using the CalTrain system. From our observations, as a team, we discovered that there was limited space to use the machine when carrying a purse or bag, as most riders do, a need to rearrange the dispense of tickets, and more useful interface of the ticketing kiosk for people unfamiliar with the machines and the area.
- PART 1 - Map Redesign
Separating the map from the kiosk helps with traffic congestion.
- PART 2 - New Kiosk
Making the kiosk more accessible and accommodating was the main goal of the project.
- PART 3 - Tourist Friendly
A bonus feature added was this new approach to planing trips from the tourist's perspective.
- A. Ability to search for destination as apposed to looking up zones.
B. Ability to buy more than one ticket at different rates in one transaction, as apposed to going through the menu over and over again.
C. Ability to search by events such as: sports games, concerts, show times, and exhibits. Also includes the ability to purchase the ticket to the event at the kiosk.