Client is one of the leading network providers across the globe. The project work involved
complete redesign of Client’s customer facing network management application.
The existing application had some problems with the administration & report
modules. The interactions were complicated involving more number of clicks than
required. Moreover the visual look was outdated and needed new contemporary
Project started with frequent sessions with client to understand the
product context & pain points, which were documented and shared with the
client. The next step was to do evaluation of the existing product to identify
gaps in the workflows & usability issues.
I worked as Project Lead taking complete responsibilities right from understanding business requirements, user needs, project scheduling, communication between different teams located at geographically different locations, conceptualization, information architecture, task analysis, wireframing, and
Project Duration: 4 Months
Team: 1 Ux Designer, 1 Visual Designer, 1 UI Developer