Analysis of a service, through the Customer Journey Map

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A Customer Journey Map, which I have created to analyse a service.
Mapping the different users' journey, I have made a path through the different steps of the service.

The detailed version of the map

The simple version of the map.

Analysis of a service, through the Customer Journey Map

Published: October 21st 2012

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Analysis of a service, through the Customer Journey Map

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Analysis of a service, through the Customer Journey Map

A Customer Journey Map, which I have created to analyse a service. Mapping the different users' journey, I have made a path through the different Read More

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