Chatterbox - A Design Thinking Case Study
For the course Innovation & Design Thinking at the University of Amsterdam, we used the Design Thinking method to solve a problem for the communcations department of the Utrecht Medical Centre (UMC). Read the report here.
Our project is also mentioned in the book: "Best Interdisciplinarity-Enhancing Practices at Higher Education Institutions" (page 37 - 43).
The challenge
The main objective in this project was to establish better connection between all citizens of Utrecht and the UMC in an inclusive and equal way.
We worked with the Design Thinking approach, because the problem space is being explored extensively. By going through this process, we could create a more meaningful and better solution.
The Team
The team consisted out of four Human Centered Multimedia students and one Game Studies student. Each member had a different background which brought different views and insights to the design process.
The Process
Solution overview: what is done when in the process
