CHIRP
“How might we redesign CHIRP as a showcase and co-working space to demonstrate CHI’s leadership in the adoption and implementation of Healthcare Innovation?”
This project was assigned to me and two other teammates during our internship.
This project was assigned to me and two other teammates during our internship.
My Role
UI/UX Designer and 3D Modeler
Tools and Timeline
The tools I have used for this project are Adobe XD, Adobe Illustrator, Adobe Photoshop, Padlet, Blender, Google docs, Google Excel and Google Slides. The timeline to finish this project is about 3 months.
Introduction
For this project, our assignment is to devise interactive methods for guests and staff members to enjoy an immersive experience while exploring the vacant area at CHIRP. This entails integrating interactive elements and making slight adjustments to the interior design to accommodate tools and exhibitions.
That being said, we commenced by brainstorming interactive elements commonly utilized in exhibitions today. Additionally, we conducted interviews with various staff members and guests to grasp the experiences they seek when visiting this vacant area.
That being said, we commenced by brainstorming interactive elements commonly utilized in exhibitions today. Additionally, we conducted interviews with various staff members and guests to grasp the experiences they seek when visiting this vacant area.
Research
We began formulating interview questions during the initial week of the project, drawing upon valuable insights provided by our supervisor and bosses. Engaging in firsthand interviews enables us to perceive perspectives from both guests and staff, facilitating more efficient progress in the project.
Here are some previews of the interview questions we've developed. They have undergone several revisions to ensure their coherence and relevance. Using this document during the interviews ensures that the responses we receive from our interviewees will effectively support our project.
After conducting about 10 - 14 interviews, we collated the results and did a conclusion.
After conducting about 10 - 14 interviews, we collated the results and did a conclusion.
From there, we crafted our user personas and user journey maps to explain the research process better to our bosses. I did the user personas and user journey maps. While my teammates worked on the empathy maps.
I created a variety of user personas representing individuals who are likely to visit the space in CHIRP. These personas encompassed CHI staff, TTSH staff, medical students, doctors, and guests.
Various user journey maps were created, depicting different scenarios: guests viewing the panels in the vacant area without staff guidance, guests being guided by staff, and guests who simply walk in to explore the area on their own.
Empathy maps were also completed to comprehend what users would desire to experience through their five senses. After finishing our user research, we proceeded on to generate ideations for this space.
Ideation
Our design approach to this project revolves around two themes: transformative and dynamic. We aimed for the space to be transformative, enabling swift and effortless implementation of modifications. The versatility of the modular approach facilitates easy refreshment of the space for various occasions, ultimately saving time and costs.
Sketches and discussion were done and discussed with the bosses so that the designs and interactive experience can be further improved.
Following numerous sketches and discussions, I proceeded to develop simple 3D models to enhance visual appeal during our discussions with the bosses.
After further ideation and discussions, we ultimately settled on the designs we intended to incorporate into the space, prioritizing immersive experiences and the space's versatility.
Once I completed the 3D model of the entire area, we created a prototype showcasing the entire envisioned space. This prototype was presented at CHI Innovation, held on July 28, 2023.
Once I completed the 3D model of the entire area, we created a prototype showcasing the entire envisioned space. This prototype was presented at CHI Innovation, held on July 28, 2023.
Prototype
Video
Conclusion for this project
In addition to research and ideation, creating weekly meeting slides was crucial in this project. These slides detailed the daily progress to keep our bosses updated on our project's development. This was essential for gathering feedback and finalizing ideas in alignment with the project's needs and expectations. Through this internship, I gained valuable insights into the workings of the design industry, further enhancing my understanding of this field.
