Although these types of exercises are great ways to practice fast writing skills, they should be seen as one of the tools of UX writing.
In the real world, plenty of the work comes along with the complete user experience process where we need to understand and define the context, voice and tone, user’s journey, user needs and pain points, and so on.
Furthermore, it’s mandatory to include the proper validation, whether user testing or SME (Subject Matter Expert) validation, to ensure that the final product meets user’s expectations and needs.
The first task is always the hardest one!
The first steps of the process, I defined what would be the main question that we need to answer, and listed the key information that needed to be presented.
Key word were also listed as part of the key information to be presented in order to understand what common words users see in this types of scenarios.
Secondly, based on the keywords identified, I wrote a few Headline, Body and Buttons options. I analyzed which one will reduce the uncertainty levels for users so they can get the information quickly and take or not take action based on the message displayed.
Finally, after choosing the message that provides the most value to the user, I placed it in the correct contest within the UI.
If you want to know the 15 challenge pieces and their solutions, feel free to take a look at the following Figma prototype.
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Learning outcomes
In summary, I want to highlight my main learning outcomes during this 15-day challenge process:
1) Placing the text in UI context makes you consider whether the length is appropriate or needs fewer words, especially regarding microcopies in notifications and buttons.
2) There is no one-size-fits-all solution. Many of the options you generate may depend on the context, location, culture and educational level of the user.
3) By creating content that guides the user and offers alternatives to solve a problem and make easier to understand a platform, we create accessible solutions. Accessibility is not just code.
4) Jargon and idioms are not inclusive. Take time to know when to use them with niche audiences, as they can reduce the reach of your product. If your product has a global reach, avoid them.
5) Less is more. Redundant information tends to confuse users. Choose simple language, but do not hesitate to add additional information if you feel it is necessary to explain something (concepts, acronyms, unfamiliar terms).
6) Have fun. Whether you're working on writing, designing, or any other activity, just enjoy the process.
🚀 Feel free to take this challenge on dailyuxwriting.com
