The project goal was to design a way to deliver McKesson's best healthcare software products quickly via the cloud as well as make it possible for third parties to leverage McKesson's software and APIs to create their own products.  The solution, called the Intelligence Hub was do this by building an efficient, scalable, and automated cloud based infrastructure. The platform supported development, product management, product catalog, education, and account components, and performance analytics

The output was a wireframe prototype and text based documents.

As the head of design (as a consultant to the D4 Agency in Philadelphia) for this project I began by analyzing the competitive landscape, market trends, business goals, and customer needs in order to better identify the product requirements. I also identified current state workflows for developers, product managers, and leadership.

Given that we were in new digital product territory in 2014, rather than developing full requirements up front, each build started with a small set of requirements which generated new questions as we built them out. In turn this drove us to define the requirements further. It also created an energized cross discipline team as a by-product.

Development of the Requirements through the design of information architecture and page level functionality

Developer's Dashboard. The tool separated developers from product managers at sign in. There was a huge number of iterations by me and the product manager on this page. Work here pushed the definition of requirements further than any other page did. Colors were not coming from a visual design strategy. Instead they helped us define segments of the Requirements Doc.

I developed all information architecture and screen level design in an Axure prototype. Here we see the API management page.  

The prototype showed the full product manager workflow. And of course the full product manager workflow was shaped by the work we did on the design.

The API management page in the prototype allowed the client to explore dashboards, add APIs, do versioning, build a team, select add-ons, and more. Color here is in advance of actual visual design. I was just keeping the look compatible with some screens that had been designed.

Results

We achieved the definition of a massively innovative product that went on to fundamentally shift how McKesson envisioned software deployment.