Direct Routing for Microsoft Teams
Do you need direct routing for Microsoft teams to let you connect the supported or customer oriented session Border Controllers or SBC’s to the Microsoft’s Phone System? With the help of this capability, you can easily configure the ‘on-premises’ PSTN (Public Switched Telephone Network) connections. VoIP call center solutions can support the customer interaction working streams by acting as a hub for both internal as well as external customer connectivity across different modes of communication like chat, calling & video meetings. For many businesses the Microsoft Teams’ direct routing & cloud voice capabilities can do a lot of things including meeting the needs with call queues & auto call attendant services.
