Learning how to use Eddie might take some time, but improving your business is all worth it. Primera Technology offers free one-on-one training and free support for the life of your edible printer machine. The company also has a Facebook User Group with over 10,000 members sharing tips, recipes, advice, and their beautiful creations. You’ll be up and running within no time, printing your custom confections. If you need any help along the way, Primera Technology offers world-class customer service and support available by phone or live chat six days a week. Plus, tons of videos, tutorials and a knowledge base are available online. This video shows you how to set up Eddie initially.