Case Study: SAP North America
"Four Ways to Measure the Impact of Social Media" for Social Media Examiner
This article was written for Social Media Examiner when I was their staff case study writer. This case study shows how SAP North America created a process that shows them exactly how social media is touching millions of dollars in potential business. For the full article, go to https://www.socialmediaexaminer.com/san-francisco-giants/
You can find all my case studies for Social Media Examiner at socialmediaexaminer.com/author/louise-julig/
Screen shot of first portion of the case study from SAP North America for Social Media Examiner
