Senseable is a solution which uses IoT to address the issue of damage caused by bursts or leaking hot water geysers (Boilers) in homes. The solution consists of a telemetry device and sensors attached to the customer's geyser, connected to an app on their mobile phone.
In the event of a burst or leak, the device detects moisture, shuts off the water and electrical supply to the geyser, limits damage, and automatically initiates a claim process.
A notification is sent to the customer's mobile app, informing them of the event and the necessary steps. Additionally, the solution allows customers to control their electricity usage through the app, including switching the geyser on and off remotely and setting schedules for temperature and operating hours.
Delivering value to both the business and the customer:
Save on your electricity bill
• Save money by setting a heating schedule, changing the water temperature and turning your geyser on and off from your smartphone.
• Track your geyser energy usage (kWh) and enjoy electricity savings right away*.
• Share control of your geyser with family, visitors and tenants.
• Save money by setting a heating schedule, changing the water temperature and turning your geyser on and off from your smartphone.
• Track your geyser energy usage (kWh) and enjoy electricity savings right away*.
• Share control of your geyser with family, visitors and tenants.
Detect faults
• Get real-time notifications when your geyser is faulty, for example when it leaks.
• Minimise potential damage by finding the problem quickly.
• Know exactly what is wrong with your geyser, even when you’re away from home.
Claim with ease
• We will also receive notifications about your faulty geyser, which will speeding up the claims process. No need to call us – we’ll call you!
• Know exactly what needs to be done to fix your geyser, ensuring transparent workmanship.
• Enjoy a streamlined claims experience. You’ll be back to normal in no time!
• We will also receive notifications about your faulty geyser, which will speeding up the claims process. No need to call us – we’ll call you!
• Know exactly what needs to be done to fix your geyser, ensuring transparent workmanship.
• Enjoy a streamlined claims experience. You’ll be back to normal in no time!
Early detection of faults:
Mitigation of unnecessary insurance claims and subsequent damage:
Spending control:
Save money by setting a heating schedule, changing the water temperature and turning your geyser on and off from your smartphone.
Track your geyser energy usage (kWh) and enjoy electricity savings right away.
Share control of your geyser with family, visitors and tenants.
Track your geyser energy usage (kWh) and enjoy electricity savings right away.
Share control of your geyser with family, visitors and tenants.
Nedbank Insurance, South Africa won the Innovation of the Year award by developing and deploying an application called “Senseable”, an IoT (Internet of Things) Solution which addresses the issue of excess claims from resultant damage by burst Home Geysers (water heater) which are on the average very high. This also reduces excessive spending by customers - Innovation of the Year 2019 African Insurance awards.
The Senseable device and mobile app won gold for service design at the 2018 Loerie Awards.
Senseable (brought to you by Nedbank Insurance) solution scoops top digital award at the 2019 IAB Bookmark Awards
