Precious Plastic is a global community of thousands of people working towards a solution to plastic pollution. Knowledge, tools and techniques are shared online, for free. They are based in The Netherlands. Precious Plastic has run their online store BAZAR (https://bazar.preciousplastic.com/) for about a year before I joined them remotely.
Challenges: Limitations of the external platform used for an e-commerce multivendor store.
The Bazar has been successfully relaunched on May 5th and June was the best selling month in history - and that all during pandemic!
Year: 2018-2020
Excerpts from the research, user testing etc.