Chip Trout
Director of UX
Richmond, VA, USAWork Experience
Snagajob.com
Director of User Experience
Responsible for the visual design of Snagajob.com, Employer.Snagajob.com, Hiring.Snagajob.com and other Snagajob online properties. I work closely Product Managers Web Developers and User Experience Designers to create sites and features that meet user and business needs and are on brand with Snagajob. All done within an Agile working environment.
Other responsibilities include acting as visual designer for many Snagajob Marketing initiatives. These projects include everything from printed material to large scale trade shows and internal environmental graphics. For most of these projects I also act as a liaison between our vendors and Snagajob to ensure print quality and brand integrity.
For a time period I managed a team of web developers and visual designers.
Other responsibilities include acting as visual designer for many Snagajob Marketing initiatives. These projects include everything from printed material to large scale trade shows and internal environmental graphics. For most of these projects I also act as a liaison between our vendors and Snagajob to ensure print quality and brand integrity.
For a time period I managed a team of web developers and visual designers.
April 2007
- Present
Glen Allen, Virginia, United States
Ironworks Consulting
Sr. User Experience Designer
Responsible for creating intuitive and scalable information architecture for a variety of internet and intranet sites.
Created company’s usability service and developed process for conducting and analyzing session data.
Designed web interfaces for clients.
Gathered user requirements through interviews, focus groups and online surveys.
Managed and led team of 4 information architects.
Clients included:
• AOL Time Warner
• CarMax
• Discovery Channel
• Dominion Power
• Federal Reserve Bank
• Genworth Financial
• Independence Blue Cross
• Virginia Credit Union
Created company’s usability service and developed process for conducting and analyzing session data.
Designed web interfaces for clients.
Gathered user requirements through interviews, focus groups and online surveys.
Managed and led team of 4 information architects.
Clients included:
• AOL Time Warner
• CarMax
• Discovery Channel
• Dominion Power
• Federal Reserve Bank
• Genworth Financial
• Independence Blue Cross
• Virginia Credit Union
November 2003
- April 2007
Glen Allen, Virginia, United States
The Whitlock Group
Web Designer
Created award winning information architecture and design solutions for a number of Fortune 500 clients. Managed a team of print and web designers. Worked with technical teams to ensure achievable design solutions. Conducted user research and usability testing in order to gather project requirements.
Whitlock Group was acquired by Ironworks in 2003.
Whitlock Group was acquired by Ironworks in 2003.
March 1998
- November 2003
Glen Allen, Virginia, United States
Franklin Street Advertising
Graphic Designer
Created print and web solutions for a variety of regional clients. Experience included graphic design (annual reports, publications, identity systems), exhibit design (banners, exhibit graphics, image retouching) and interactive design (websites, interactive kiosks).
Responsible for researching and working with photographers to scout and shoot for a variety of clients and usage.
Clients included:
• Bon Secour Health System
• Danville Regional Medical Center
• Hilb Rogal & Hobbs
• The Library of Virginia
• United Dominion Realty Trust
• Universal Corporation
Responsible for researching and working with photographers to scout and shoot for a variety of clients and usage.
Clients included:
• Bon Secour Health System
• Danville Regional Medical Center
• Hilb Rogal & Hobbs
• The Library of Virginia
• United Dominion Realty Trust
• Universal Corporation
June 1995
- March 1998
Richmond, Virginia, United States
Owens & Minor
Graphic Designer
Was part of an in-house design team within the Corporate Communications department. Designed several monthly publications that were distributed nationally to clients and employees. Created sales and marketing material for a variety of company initiatives. Responsibilities included the design and production of all printed material- including cost estimates and quality assurance throughout the project life-cycle. Also developed annual multimedia presentations for national sales conferences including a touch screen kiosk and interactive CD-ROMs.
Projects included:
• Design of nationally distributed sales and marketing material
• Touch screen kiosk
• Multimedia presentations for national meetings
Projects included:
• Design of nationally distributed sales and marketing material
• Touch screen kiosk
• Multimedia presentations for national meetings
June 1993
- June 1995
Glen Allen, Virginia, United States
Education
Virginia Commonwealth University
Communication Arts & Design
September 1988
- June 1993
Richmond, Virginia, United States
Languages
English (Native),
Awards
Best Of Blue
Best of Blue Award for Trigon.com
2003
Nielsen Norman Group
Top 10 Government Intranet for Richmond Federal Reserve
2006
AIGA - The Professional Association For Design
GAIN award for birth announcement
2001
Graphic Design USA
In-house design awards for several projects.
2010
Skills
Adobe Illustrator,
Adobe InDesign,
Adobe Photoshop,
Axure,
Memberships
Current member of AIGA : Richmond and Richmond User Experience Group.