Ryan Allen
Senior UX Content Strategist
Charlotte, NC, USA
248-379-0767
be.net/RyanSAllen
Work Experience
U.S. Bank
Senior UX Content Strategist
Strategized and wrote copy content for the Private Wealth Management section of the U.S. Bank website.
August 2020
- October 2020
Minneapolis, Minnesota, United States
Wells Fargo
Senior Digital Content Writer/Editor
Wrote and edited copy content for the Business Process and Procedure team’s internal Virtual Library. Wells Fargo bankers access this comprehensive website to locate banking services information when working with customers in person, on the phone, or via chat.
April 2020
- August 2020
Charlotte, North Carolina, United States
Wells Fargo
CXD Digital Content Writer / Editor
Wrote and edited copy content for internal and external websites. Primarily worked on credit card and money transfer payment projects.
June 2019
- January 2020
Charlotte, North Carolina, United States
TIAA-CREF
UX Content Strategy Manager
Managed content copy and content strategy for the TIAA internal unified desktop program used by plan administrators. Also worked on client-facing online tools, such as the Retirement Income Planner calculator tool and the Retirement Investment Review calculator tool at www.mytiaa.org.
July 2017
- June 2019
Charlotte, North Carolina, United States
Bank Of America Corp.
Communications Strategist / Senior Writer
Wrote internal and external communications on the Wholesale Credit Transformation team. Our goal was to make the wholesale credit process a competitive advantage by dramatically simplifying the credit process for clients and employees executed on a modernized and efficient technology platform.
January 2017
- April 2017
Charlotte, North Carolina, United States
MetLife
Sr. Copywriter / Marketing Consultant
Performed marketing research, analysis, project management, and writing for MetLife's annuity products, and helped with life insurance and disability insurance projects.
Projects worked on included product campaigns, new product launches, web content, direct mail pieces, brochures, email, and internal communications. Passed the Series 6 Investment Company Products / Variable Contracts exam.
Projects worked on included product campaigns, new product launches, web content, direct mail pieces, brochures, email, and internal communications. Passed the Series 6 Investment Company Products / Variable Contracts exam.
March 2014
- October 2016
Charlotte, North Carolina, United States
Ally Financial, Inc.
Senior Content Strategist
As a Senior Content Strategist / Content Editor in the eCommerce UX (user experience) Group at Ally, I develop content and social media strategies and write and edit online content for placement on www.ally.com. I work on the automotive dealer services portion of the website in particular: financing and leasing, service contracts, insurance, and SmartAuction (Ally's online auto auction), as well as consumer facing online tools (financial calculators and credit applications) for the U.S., Canada, and French Canada websites.
November 2009
- December 2013
Charlotte, North Carolina, United States
Wunderman - Team Detroit
Senior Copywriter
Wrote dynamic and compelling interactive copy for the fordvehicles.com website.
June 2008
- November 2009
Dearborn, Michigan, United States
Freelance Copywriter
Freelance Copywriter
Worked as a freelance marketing, advertising, and internet copywriter while in between full-time writing positions. Clients included: Communication Associates (Troy, MI)–real estate; Octane Design (Royal Oak, MI)–Detroit Visitor’s Bureau & Film Detroit; Battery Solutions, Inc. (Brighton, MI)–battery recycling; Spearfish Design (Troy, MI)–Universal Insurance Group; Pulte Homes (Bloomfield Hills, MI)–homes and real estate; Mainly Marketing (Southfield, MI)–small business clients; Dart Appraisals (Bloomfield Hills)–home appraisals; Communications Capital Group(Atlanta, GA)–cell tower investments; Alternatives For Seniors (Southfield, MI)-senior living resource for web and print.
January 2008
- June 2008
Rochester Hills, Michigan, United States
Organic - Detroit
Senior Copywriter
Developed creative concepts and wrote copy for several Chrysler Corporation websites, including chrysler.com, jeep.com, dodge.com, dodge.com/motorsports, drivesrt.com, and the Chrysler Group Brand Auto Show websites. Created Search Engine optimization (SEO) copy. Updated client RSS feeds daily.
December 2005
- December 2007
Bloomfield Hills, Michigan, United States
J.R. Thompson Company
Senior Copywriter
Developed concepts, wrote and managed the production of DaimlerChrysler Corporation CRM projects, direct mail pieces, newsletters, website copy, CD-ROM video copy, video scripts, in-dealership service merchandising advertising and point-of-purchase materials. Also wrote magazine and newspaper ads, as well as full-length Mopar Magazine and Viper Magazine articles for J.R. Thompson’s Mopar, DaimlerChrysler Brand, and DaimlerChrysler Corporation clients.
September 2003
- November 2005
Farmington Hills, Michigan, United States
BBDO - Detroit
Senior Copywriter
Wrote Dodge Intrepid, Neon, Caravan, Dakota, and Durango dealer-showroom catalogs, direct mail pieces, auto show narrator scripts, Internet website copy, Dodge Magazine articles, CD-ROM copy, interactive kiosk copy, fulfillment packages, dealer communications, and more for BBDO-Detroit’s Dodge, Dodge NASCAR, and Jeep clients.
March 2000
- May 2003
Troy, Michigan, United States
Campbell-Ewald
Senior Copywriter
Wrote direct mail and web copy for the agency's GMAC, IBM, Delta Faucets, ACDelco, Onstar, and Chevrolet clients.
April 1997
- March 2000
Warren, Michigan, United States
Gale Research
Copywriter
Wrote marketing materials in the in-house marketing department of this reference book publisher. Direct mail, catalogs, advertisements, and more.
May 1996
- April 1997
Detroit, Michigan, United States
OLDE Discount Stockbrokers
Copywriter
Wrote marketing materials in the in-house marketing department of this stock brokerage firm. Direct mail, catalogs, advertisements, and more.
April 1994
- May 1996
Detroit, Michigan, United States
Education
Michigan State University
Masters of Arts in Advertising
September 1991
- May 1995
East Lansing, Michigan, United States
Oakland University
Bachelor of Arts in English
Minor in Advertising
September 1985
- April 1990
Rochester, Michigan, United States
Languages
English (),