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Wishful Thinking -inspiring creative professionals
This blog offers practical and artistic inspiration for creative professionals of all kinds. It is an extension of my work as a business coach for creative agencies and professional artists.
Topics covered include creativity, collaboration, managing creative teams, the creative industries, time management, intellectual property and marketing.
This project shows a selection of the most popular content from the blog. The blog itself is at www.wishfulthinking.co.uk/blog
If you like what you see here please drop by the blog and leave a comment or send me an e-mail. You can also receive the latest posts as they are published, via RSS or e-mail.

We all want to be confident, don’t we? It’s a word that crops up fairly often in coaching sessions, even with people who are very talented and successful. We’re all human, and for most of us there are times, places, audiences and situations where we feel we’d like to be a little more confident. For creative professionals, these typically include high-pressure performance situations, such as presentations, pitches, interviews, auditions and stage shows.
Of course we want to perform at our best in these situations, but I think the word ‘confidence’ creates more problems than it solves. I usually advise clients to change the word to ‘enthusiasm’. Here’s why:
1. Confidence is about you - enthusiasm is about your subject
As long as you’re focused on ‘being confident’, you are the focus of attention. And when it’s all about you, it’s very easy to get caught up in self-doubt (”Am I really up to this? Will I be able to do it?”). But when you focus on a subject that’s important to you - the work you’re presenting, the information you want to share, the message you’re trying to get across - then chances are you’ll find yourself overtaken by enthusiasm. You’ll be energized, your voice will sound stronger, your hands will start gesturing, you’ll find your whole body moving as you warm to your task. You’ll lose your self-consciousness and be lost in the work itself, in the words and ideas you want to get across.
2. Confidence is about you (again) - enthusiasm is about others
I repeat - when you’re trying to be confident, your attention is on yourself. But when you focus on your audience - whether one person, a roomful or a whole stadium - you stop worrying about your own performance. Instead, your attention is on the audience’s experience: How are the ideas coming across? How do they look? Engaged? Confused? Intrigued? Have they ‘got it’ yet? If not, what can you do to help them? What feedback are they giving you? How can you use this to make it easier for them to learn, to enjoy or to see your point of view? How can you get them to share your enthusiasm?
Read the rest of the post...

Yet at other times our apparent inactivity conceals an even more profound inactivity. We look as though we're doing nothing, because we really are doing nothing. We're wasting our time. We have better things to do. Procrastination has reared its ugly head.
So how can we tell the difference between the two? How do we know whether we're doing just the right thing for our creative process, allowing brilliant ideas and inspiration to incubate quietly - or whether we really ought to be rolling up our sleeves and producing a little more perspiration?
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Mihaly Csikszentmihalyi is a psychologist who has devoted his career to researching happiness and fulfilment. His research has shown that although people enjoy indulging in pleasure, such as eating and drinking, sex and shopping, this eventually wears off, leaving us feeling unsatisfied. True happiness comes from learning and developing our skills to overcome meaningful challenges. When we are fully absorbed in doing this, we experience what Csikszentmihalyi calls ‘flow’:
Flow – “An almost automatic, effortless, yet highly focused state of consciousness.”
(from Creativity by Mihaly Csikszentmihalyi)
When we are in flow, we are fully absorbed in whatever we are doing and find it easy to achieve peak performance. The experience is accompanied by intense feelings of pleasure and satisfaction.
Flow can occur in many spheres of human activity, physical and mental. Athletes call it being in the ‘the zone’, but we don't have to run a marathon or win an Olympic medal do experience flow - we have all experienced the enjoyment of becoming absorbed in doing a task well.
Flow is particularly common in artistic and creative spheres, during those times when ideas, images, feelings and/or words seem to flow easily and the work takes on a momentum of its own. Many artists make big sacrifices in other areas of their lives so that they can pursue creative flow. Professional creatives have typically had powerful experiences of flow, and can relate to the intense feeling of satisfaction when they enter flow – and equally intense feelings of frustration when they are unable to get into flow in their work.
Read the rest of this post.
When I first saw the film Amadeus
as an impressionable teenager, I had a lot of sympathy for Salieri. Not
for what he did to Mozart of course, but for the frustration and
disappointment that drove him to it. Listening to his account of his
early life and motivations, they sounded perfectly noble:
While my father prayed earnestly to God to protect commerce, I would offer up secretly the proudest prayer a boy could think of. Lord, make me a great composer! Let me celebrate your glory through music - and be celebrated myself! Make me famous through the world, dear God! Make me immortal! After I die let people speak my name forever with love for what I wrote! In return I will give you my chastity, my industry, my deepest humility, every hour of my life, amen!

After this pious prelude it was hard not to share Salieri’s
astonishment and disgust at the childish, lecherous, drunken Mozart,
and to question God’s purpose in bestowing the gift of divine music on
a “giggling, dirty-minded creature”:
But why? Why would God choose an obscene child to be His instrument? It was not to be believed!
It just didn’t seem fair.
Yet every time I’ve watched the film since, my sympathy for Salieri
has waned a little more. And not just because I’ve seen the ending, or
the Director’s Cut which makes his crimes against Mozart and his family
more explicit. The seeds of Salieri’s downfall - and the justice of it
- are plainly there to see in that speech about his ambition:
While my father prayed earnestly to God to protect commerce, I would offer up secretly the proudest prayer a boy could think of. Lord, make me a great composer! Let me celebrate your glory through music - and be celebrated myself! Make me famous through the world, dear God! Make me immortal! After I die let people speak my name forever with love for what I wrote! In return I will give you my chastity, my industry, my deepest humility, every hour of my life, amen!
Read the rest of this post.
10 Tips for Overcoming Writer's Block
Here are some tips for dealing with writer's block, based on my own writing experience and the most common patterns I encounter with coaching clients.
Although this post concentrates on writers, many of the tips can be applied to other kinds of creative block.
Let me know if you find them useful!
1. Make a deal with your Inner Critic
All writers have an ‘Inner Critic’ or editor at the back of the mind.
We need one, to maintain quality control. The purpose of your Inner
Critic is to make you a better writer - but sometimes s/he gets a bit
carried away, and starts pulling your draft to pieces before you’ve
even got it down. So every time you try to write, you end up listening
to a nagging inner voice telling you everything that’s wrong with your
work and why you’ll never cut it as a writer.
If this starts happening, imagine sitting down with your inner critic over coffee, and make the following deal:
- Thank the Critic for trying to help - but point out that the criticism is having the opposite effect
- Ask for time and space to write the draft first - save the critique for afterwards
- Ask to hear about what’s right with your work as well as what’s wrong
- Ask for feedback that is specific (what needs to be improved?), action-oriented (what can you do to improve it?), and focused on the writing, not the writer (don’t make it personal!)
- Promise to make time to listen to the Critic and review your work. Keep your promise!
- If the Critic starts interfering with your work again, remind him/her of the deal. Once s/he realises you’re not going to start mailing any old rubbish off to editors, and you are taking time to review and rewrite, s/he usually relaxes enough to get on with the job.

Giving feedback on creative work is a tricky challenge, for two main reasons:
- Artists and creatives identify very closely with their work
When a creative worker puts a piece of work in front of you, it is as though they were putting a piece of themselves there to be judged - because of this, it is almost inevitable that they take criticism personally. - The value of creative work is largely subjective
We all know this from arguments with friends about music and films - one person’s masterpiece is utter rubbish to someone else. Shakespeare, Welles and Picasso are only ‘great’ because there is a current consensus of opinion that makes them so, and fashions can change. So it’s very difficult to make a final judgement with absolute certainty, no matter how strongly you feel about it.
But feedback is vital to producing outstanding work. Without some
sense of how one’s work appears to others, it’s very hard to decide how
to develop it. For Mihaly Csikszentmihalyi, feedback is an essential
ingredient in the experience of creative flow - when we sense that we are creating something valuable, it increases our pleasure and absorption in the work.
So feedback is essential, but how should we approach it? Specifically:
- How can we give genuinely constructive feedback on a piece of creative work, even if we aren’t experts in the medium?
- When we’re on the receiving end, how can we make the most of the feedback we receive from others - or at least develop a thicker skin?
My last post looked at How Not to Give Feedback on Creative Work, with an example of breathtaking clumsiness from the Emperor in Amadeus. To recap, this is how the Emperor made a pig’s ear of critiquing Mozart’s opera Il Seraglio:
- He offered a second-hand opinion
- He pretended to be an expert when he wasn’t
- He failed to provide any meaningful criteria for judgment
- He was tactless
- He was patronising
Let’s see what we can learn by reversing the Emperor’s mistakes.
1. Give your own opinion
The only person on this planet who sees things your way is you. Even
if you are a novice surrounded by experts, there is still the
possibility that you will have spotted something ‘obvious’ that no-one
else has noticed. Don’t try to second-guess others’ opinions or be
something you’re not.
If you’re not sure how your view will be received you could start with “This may sound silly but…” - it’s amazing how many times I’ve said that and found people nodding and agreeing.
2. Make your own role clear
If you are an expert in the medium, you are in a position to give a
different kind of feedback than if you are not. Not necessarily better,
just different. You will only irritate a professional if you try to
intrude on their territory. But even if you are ‘only’ the manager, you
are perfectly entitled to give feedback based on your knowledge of the
client, the audience, the market and so on - as long as you make it
clear in what capacity you are speaking.
I mentioned in my previous post that I know very little about
graphic design, but am happy to give a ‘layman’s view’ of how a piece
of design strikes me. If I’m asked to give my opinion on a poem
however, it’s a completely different matter. This is a task I approach
with relish and a completely different perspective - one of the reasons
I enjoy writing poetry reviews. But this doesn’t guarantee that in any given situation my views on poetry will be more helpful than my views on design.
Read the rest of this post.

There’s an art to listening to criticism or praise of your work
without getting carried away by elation or despair - and let’s face it,
without stomping off in a huff. Having looked at How not to give feedback on creative work, 5 tips for giving feedback on creative work and what Seamus Heaney taught me about giving feedback, it’s time to look at what it’s like to be on the receiving end of all this constructive criticism.
This has been a hot topic for me this year, as I’ve been attending Mimi Khalvati’s advanced poetry workshop at the Poetry School.
Feedback is my main motivation for doing the class - not only is Mimi
one of the most sensitive and helpful readers of a poem I’ve ever come
across, but the class is full of talented and experienced poets, who
always offer insightful critiques of the poems on offer. And the thing
is, it’s usually much easier to appreciate this while we’re discussing other people’s poems.
As long as we’re looking at someone else’s words, it’s easy to see the
aptness of the comments and the usefulness of the suggestions.
But when it’s my poem on the table, it’s a different matter.
Now, I’ve worked with hundreds of artists and creatives on how to
deal with feedback and respond to it constructively. I know I shouldn’t
take it too personally and remember that the comments are about the work, not about me. Obviously.
But that doesn’t stop my heart being in my mouth when I stop reading and wait for the first response.
Read the rest of this post.
I was about to go to bed last night when I flicked over to BBC1 and saw Alan Yentob describing the construction of a bridge made entirely of glass. As Alan said, it was like something out of a fairytale, so I settled down for a bedtime story.

Heatherwick’s Rolling Bridge (Not the glass bridge) (GNU licence)
The programme was The Ingenious Thomas Heatherwick,
about the English designer and sculptor. The title sounds like a Roald
Dahl novel, and the contents were just as fantastic. ‘Ingenious’ is a
very apt word to describe Heatherwick’s work - suggestive of something
at once mechanical and artistic, with the words ‘genius’ and
‘engineering’ struggling to get out. One of his inventions -
‘Heatherwick’s Rolling Bridge’ sounds as though it should be on display
next to ‘Hargreaves’ Spinning Jenny’ in some Museum of Industrial
Marvels. Even Heatherwick’s name sounds like a compound of ‘Heathcliff’
and ‘Pickwick’ - another whiff of the nineteenth century, age of
invention and endeavour.
Read the rest of this post.
Time Management for Creative People

This is a guest series on Time Management for Creative People for the excellent blog Business of Design Online. As well as running the series on BoDo I'm featuring and discussing it on Wishful Thinking - and the whole thing will be available to download as a free e-book at the end of this month (November 2007).
The series combines principles of creativity with principles of time management, in a way that is (hopefully) flexible enough for individuals to apply it to their own creative talents and habits.
At the start of his book Art Worlds, Howard S Becker quotes the following passage from Victorian novelist Anthony Trollope:
"It was my practice to be at my table every morning at 5.30a.m.; and it was also my practice to allow myself no mercy. An old groom, whose business it was to call me, and to whom I paid £5 a year extra for the duty, allowed himself no mercy. During all those years at Waltham Cross he was never once late with the coffee which it was his duty to bring me. I do not know that I ought not to feel that I owe more to him than to any one else for the success I have had. By beginning at that hour I could complete my literary work before I dressed for breakfast."

Becker points out that the old groom played a vital role in the creative process that produced all those classic novels, even though he is far from the conventional image of a 'creative person'. Trollope fits the Romantic image better: the solitary writer toiling away at his desk by candlelight. Yet without the old groom he would probably have overslept occasionally. That might not have seemed important at the time, but if we totted up the figures over a lifetime (something it would be fairly easy to do, given his famous habit of writing 1,000 words per hour) a lie-in once a fortnight could have cost Trollope several novels.
The myth of the Romantic artist still lives on in some companies, where creativity is the exclusive preserve of the 'creatives', who are separated from the 'suits' and carefully insulated from contact with the client.
Liz Strauss sparked a heated debate recently with her post 10 Reasons Creative Folks Drive Us Crazy with some people (mistakenly) interpreting her as meaning that "creative folks" are somehow different in kind to the rest of us. I made a half-baked comment on one of her follow-ups, and she suggested I turn it into a blog post - so this is my attempt at the slightly-more-baked version, with thanks to Liz for the prompt.
It's a question that comes up for me quite often in relation to my work, when people ask me why I focus on coaching creative professionals - after all, isn't everyone creative? So aren't I being restrictive by working with the "creatives"? To which I answer: Yes of course they are; and No I'm not. To explain why, let's look at the concept of the "creative person".
We can probably all recognise the classic image of the artist or creative person - a Romantic, wilful, sensitive, temperamental, tortured soul, a perpetual outsider with a mysterious and misunderstood talent. A bit like a cross between Lord Byron and Vincent Van Gogh.
Read the rest of this post.
I once ran a business training with a team of on-the-road sales
people. They were great - bright, enthusiastic, professional and
likeable. We had a lot of fun and got a lot of work done. Almost
inevitably, one of their requests was for help in ‘dealing with
difficult people’. This one crops up in just about every training I
run, it’s up there with ‘How do I find more time?’ and ‘How do I
deliver negative feedback?’.
When I asked them what they meant, they described ‘the people at
head office’, who sounded like they were on a mission to obstruct the
sales team at every step - ‘bureaucratic’, ‘nit-picky’, and ‘difficult’
were some of the nicer words used. So we spent some time looking at
ways to influence these people and minimise the interference.
From the feedback I got in the post-seminar coaching sessions, the
new options were helpful and they were able to spend less time arguing
with administrators and more time improving their sales targets.
A few months later I was working with another group at the same
place. They were great too. Not such high energy as the sales team, but
genuinely good company and just as professional. Inevitably, they
wanted ideas for ‘dealing with difficult people’. So I asked for
details and they told me about a bunch of fly-by-night salespeople who
didn’t understand the importance of ‘doing things properly’ and had to
be reminded of basic administrative procedures. Apparently things had
improved a bit recently, but there was a lot of history to be
forgotten. And guess who they were talking about?
Read the rest of this post.
The Thinkubator and Other Creative Environments
Gerald Haman, President of Chicago innovation specialists SolutionPeople, has sent me an interesting article about his ‘Thinkubator’
- a ‘Creative Meeting Space’ where corporations can send their teams to
turbo-charge their creative batteries. Part of a feature on the theme Innovate or Die Trying by US magazine Training,
the article says that “the facility includes giant chair sculptures,
disco lighting, a sound system, a professional karaoke system and a
rooftop sun deck with panoramic skyline views of the city.”
The ‘Thinkubator’ (Photo courtesy of SolutionPeople)
Haman is quoted saying “Many people focus innovation and creativity
training on what happens inside of people’s minds … I’ve found that
it’s also important to pay attention to what goes on outside of
people’s heads, thereby looking at the physical environment.” The idea
is to tap people’s creative potential by taking teams out of their
usual working environment and giving them the opportunity to devote
time to “blue sky thinking”. As well as providing stimulating and
unusual surroundings, SolutionPeople facilitate intensive creativity
exercises and games. Haman comments, “We’ve found that the people who
are willing to sing karaoke … are the ones who are willing to take
risks and generate more ideas.”
I’m intrigued by the Thinkubator - how could I not be curious about
a place fitted out with “comfortable and thought-provoking furniture”?
I also find it very easy to relate to the idea of a ‘creative break’ in
inspiring surroundings as a catalyst for creativity. Earlier this year,
on holiday in Japan, wandering around the beautiful temples and shrines
of the ancient cities of Kyoto and Nara, I found myself waking up in
the morning and writing drafts of several poems almost without effort;
something about the change of scene from London had shifted my
imagination into a different gear. And after a few nights out in Tokyo
I can testify to the power of karaoke to bring out a different side of
your personality!
Read the rest of this post.
For my research dissertation for the MA in Creative & Media Enterprises at the University of Warwick, I recorded a series of interviews with managers and development professionals in the UK creative industries. They gave me some fascinating insights into the 'people challenges' facing creative businesses and how managers get the best out of creative professionals.
The links below will take you to audio podcasts of the interviews.
Interviews
Mick Rigby, Managing Director, Monkey Communications
Ruth Kenley-Letts, Film Producer
Chris Arnold, Executive Creative Director, BLAC
Russell Davies, Advertising Planning Maestro
Chris Hirst, Managing Director, Grey London
David Roberts, Senior Project Manager, Creative Launchpad
Neil Youngson, Technical Director, Cabinet UK Ltd.
Greg Orme, Chief Executive, Centre for Creative Business
Chris Grant, Consultant, 14A Conversations
Antonio Gould, Consultant, and Sara Harris, Screen Media Lab
Richard Scott, Director Surface Architects
Ben Demiri, Brand Manager, SIX Showroom
Sian Prime, NESTA Creative Pioneer Programme
Jill Fear, CPD Manager, the Institute for Practitioners in Advertising
Terry Childs, Creative Director, Silver Chair
Matt Taylor, Director, Fat Beehive
Creative Synaesthesia - If You See What I'm Saying
I discovered this video of the Reactable, a new music-making interface, via City of Sound and Peter Marsh.
Why do I find this so fascinating? I think it’s the way it opens up new creative possiblities via artificial synaesthesia.
According to the scientists, ‘true’ synaesthesia is a neurological condition in which one sense is involuntarily translated into another - e.g. colours are experienced as sounds or vice versa. It is popularly associated with psychedelic drugs, but can also result from a stroke, blindness or deafness. I encountered synaesthesia in my work as a hypnotherapist, as it’s a fairly common occurrence in trance subjects.
Synaesthesia and Creativity
Less extreme versions of synaesthesia, sometimes called ‘pseudo-synaesthesia’, are reported by many people as part of their normal thinking processes. This kind of everyday synaesthesia seems to be particularly common among artists and other creative types. Like a lot of poets, I experience a kind of grapheme-colour synaesthesia, whereby words (and numbers) are associated with particular colours. Louis MacNeice describes the phenomenon in his poem ‘When we were children’:
When we were children words were coloured
(Harlot and murder were dark purple)
And language was a prism, the light
A coloured inlay on the grass,
These are pages of resources for creative professionals - so far I've done 4 topics, with several more in the pipeline.
Creative Careers
Intellectual Property
Blogging
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